PwC
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or Philadelphia or Seattle or Pittsburgh or Houston

Contact Center Transformation - Senior Manager

Onsite$124,000 - $280,000/yrPosted 3 weeks ago

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Job details

Location
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or Philadelphia or Seattle or Pittsburgh or Houston
Work type
Onsite
Compensation
$124,000 - $280,000/yr
Posted
3 weeks ago
Apply on
pwc.wd3.myworkdayjobs.com

About this role

Bachelor's degree, at least 7 years experience, proven contact center transformation experience with AI-powered solutions, proficiency with Amazon Connect and Genesys CloudCX, experience with AngularJS/React, strong client communication and team leadership.

What you'll do at PwC:

  • leading transformation
  • guiding implementations
  • coaching teams

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About PwC

PwC
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or Philadelphia or Seattle or Pittsburgh or Houston