Container Preparation Group Team Lead (AUSTIN, TX)

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Container Preparation Group Team Lead 
Job Title: Inventory and Store Spec V 
Agency: Dept of State Health Services 
Department: Quality Assurance 
Posting Number: 15844 
Closing Date: 08/12/2026 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Range: $4,020.33 - $5,178.00 
Pay Frequency: Monthly
Salary Group: TEXAS-A-19 
Shift: Day 
Additional Shift:  
Telework: Not Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 1100 W 49TH ST (DBGL) 
Other Locations:  
MOS Codes: 0402,0405,0431,0491,1330,2311,3002,3006,3010,3043,3044,3051,3102,4100,4130,4133,6042,6542,6602,6604 
6672,20C0,21RX,2G0X1,2S0X1,310X,3F1X1,4A1X1,51C,618X,626X,636X,651X,68J,70K,715X,726X,736X,751X,88N 
890A,89A,89B,90A,91A,920A,920B,92A,92F,92Y,92Z,AO,FIN10,F&S,LS,LSS,RS,SK,SN,WEPS 
 

Works under general supervision of the Laboratory Supply Group Manager with considerable latitude for the use of initiative and independent judgment. Provides senior level laboratory consultative support services for the activities of the Container Preparation Group. Supervises Container Preparation staff in regards to area policy and procedures. Assigns or performs a variety of laboratory shipping, receiving, stocking and inventory activities including updating inventory records. Solves logistical and technical problems. Provides detailed customer service via phone correspondence to determine need of correct laboratory supplies for collection of facility specimens. Based on your work area, consistently comply with DSHS Laboratory, local, state and federal guidelines to ensure a safe functioning laboratory. Performs other related work as assigned including COOP activation.

Essential Job Functions:

Serves as Team Lead for Laboratory Container Prep Group. Coordinates the daily duties of laboratory technicians for preparing laboratory mailing container components, specimen cold boxes, Newborn Screening supplies and fulfilling of external laboratory testing supplies requests. Monitors quality of containers and kits produced for laboratory testing. Ensures that an adequate supply of container/kit components are available at all times to ensure laboratory testing is not delayed. Reviews the accuracy of product, lot numbers and expiration dates of fulfilled supply requests for shipment to statewide submitters, according to Standard Operating Procedures. Ensures that all orders are shipped within five working days of receipt from approved Texas healthcare providers. Ensures that end of day duties/reports are completed. Solves logistical and technical problems. Coordinates workload and technical support problems or difficulties with Group Manager to minimize downtime or delays. Ensures tasks on priority specimen supply orders are assigned. Participates in QA problem solving; follows all QA/QC procedures and monitors program peers to ensure QA; reports any errors and problems to Group Manager. Reviews program policies to identify gaps in resources and recommend improvements. (35%)

Develops methods for improving the efficiency of receiving and shipping laboratory supplies. Reviews on program policies and procedures to ensure adherence to certification requirements and/or regulations. Assigns and/or performs a variety of laboratory shipping, receiving, stocking and inventory activities including updating inventory records. Audits supply requests, issue pick orders and packing slips when Group Manager is unavailable. Performs laboratory stock and inventory counts daily. Inputs weekly inventory request by established deadline. Receives and checks weekly receipt of restock items for quantity, lot numbers and expiration dates to ensure integrity of laboratory testing. Enters supply receipt information into inventory program. Updates laboratory stock to remove expired quantities and supplies. Maintains area in a neat and orderly manner. Prepares and ships NBS laboratory specimen submission forms when area is understaffed. Analyzes operational issues and report finding and recommendations for potential update to program procedures. (30%)

Provides customer service by acting as a subject matter expert for the program area by answering phone calls from submitters requesting information regarding shipped supplies or account status. Performs office procedures including the copier, fax, answering phone calls and/or transferring calls to appropriate personnel within the Laboratory. Provides other Laboratory employees and the public with technical information concerning shipping laboratory containers and kits. Assists in reviewing and resolving technical/logistical problems or refers customer to appropriate personnel. Determines circumstances surrounding customer complaints and notifies supervisor for further instructions as needed. (15%)

Participates in interviewing candidates to fill positions within Container Preparation Group. Serves as a backup for Laboratory Supply Group Safety Coordinator. Ensures continual observation of area to minimize the risk of job-related activities and monitors operations to eliminate hazardous activities. Requests information and clarification on safety requirements from Safety Office prior to changing or implementing new procedures. Ensures the required safety and health documents, periodic inspections of all safety equipment and other safety measurements are complete and up to date. Assists Safety Office in accident investigation and proposes corrective actions. Provide guidance to others to perform assigned tasks. Develops subject matter relating to improving program support to customer base by ensuring order requests are accurate. Serves as program liaison for external customers by following up on any delinquent requests and account holds. (15%)

Performs other duties as assigned. Provides program support by collecting data and generating ad hoc reports to develop peers and/or program policy. Analyzes results of data collection and discusses implementation and plans future program training and development with Group Manager. Assists Group Manager in reviewing program budgets to replenish program consumables. Assists Group Manager in reviewing and developing talking points regarding state legislation for potential program impacts. Other duties as assigned include but are not limited to:  actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. (5%)

Licesure, Certification or Registration:

Must possess a valid Class C Texas driver's license, or equivalent license from another state.

Knowledge, Skill and Attributes:

General knowledge of microbiological and chemical principles and terminology. 
General knowledge of office practices, managerial principles and administrative procedures; including computer data entry and retrieval.
Knowledge of warehouse procedures, including methods of proper and orderly storage, issuance of supplies and basic stock inventory procedures.
Knowledge of program management processes and techniques
Knowledge of effective customer service techniques.
Skill in communicating effectively and diplomatically with co-workers and the general public.
Skill in identifying measures or indicators or program performance
Skill in using a laptop or desktop computer.
Skill in using Microsoft Office Suite or applicable software to complete assigned tasks.
Skill in training others and evaluating that training
Ability to work cooperatively in a team setting. 
Ability to multitask and prioritize tasks to meet deadlines.
Ability to understand and follow written and/or verbal instructions.
Ability to assist others with solving technical problems.
Ability to solve technical problems.
Ability to work independently, delegate assignments and check the work of others.
Ability to perform general storekeeping and warehouse duties.
Ability to maintain accurate manual and computer records.
Ability to perform physical activities such as, but not limited to, lifting (up to 50 lbs unassisted), bending, standing or walking on a consistent basis.

Initial Selection Criteria:

REQUIRED:

• Experience with shipping or tracking systems
• 3 years+ experience with inventory, stocking, warehouse or logistics processes

PREFERRED (not required):

• 2 years+ experience in a team lead, supervisor or manager role
• 2 years experience in a clincal, research or environmental laboratory
• 2 years experience checking in and receiving/accepting clinical samples
• Experience in shipping of hazardous/dangerous goods

Additional Information:

Work Schedule: Must be willing to work holidays and weekends per leadership direction as needed. Must be willing to work hours other than 7:30AM to 4:30PM.

Transportation:Employee is responsible for transportation to and from work place. If an employee operates a personal or state motor vehicle in the performance of their official duties, the employee must possess a current valid Texas Driver's License for the approppiate type of vehicle. Safe operation of eithe a state owned vehicle or personal vehicle is required to conduct state business, applicants will have their driving records checked through the Department of Public Safety and applicants must have a valid Class C Texas Driver's License or equivalent license from another state.

Immunizations: Compliance with DSHS Laboratory Exposure Control Plan required: vaccine requirements are consistent with current Advisotry Committee on Immunization Practices (ACIP) recommendations and other national guidelines for employee groups based upon job duites and tasks.

*When completing your application, include details about your job experience as it relates to the essential functions, knowledge/skills/abilities, and screening information provided on this job description.*

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at [email protected].

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form