COORDINATOR, TRAINING/QUALITY ASSURANCE -Juvenile Services

About the Department

Position Duties

• Serves as Certifications Officer for the department.
• Coordinates and documents required fingerprint based criminal history checks and performs out of state criminal history and sex offender registration checks on departmental staff, volunteers and student interns as needed.
• Monitors documentation of staff training; prepares and submits all electronic certification and re-certification applications to Texas Juvenile Justice Department.
• Monitors staff training requirements and notifications regarding any deficiencies in meeting requirements for TJJD certification and re-certification.
• Coordinates swearing in of officers with the court, documentation of Oath of Office and issuance of departmental badges.
• Conducts and documents internal investigations of allegations of abuse, neglect and exploitation and staff misconduct within the context of state standards and local policies and procedures through multiple means including review of case files and assessments of activities for conformity to state and departmental standards.
• Coordinates departmental policy and procedure manual including the initiation, revision and distribution of policies and evaluation of associated programs and projects.
• Coordinates internship program and trains volunteers. Oversees training of interns performing student placement through area college and university programs. 
• Designs, coordinates, and conducts professional staff training in collaboration with senior managers and the Research and Statistics Coordinator and in accordance with the departmental initiatives. 
• Provides on-going supervision, support, and evaluation of Probation Officer Aide position. 
• Collaborates and networks with juvenile justice professionals statewide regarding training resources, information and general trends.
• Develops, coordinates and documents professional staff training to meet state certification standards, evidence-based practices and changing trends in juvenile justice.
• Monitors DPS criminal history reporting forms for accuracy.
• Provides statewide and regional juvenile justice-related training and training assistance to local law enforcement agencies, including Texas Juvenile Law.
• Audits local law enforcement agencies to ensure compliance with storage and destruction of juvenile records as prescribed by law.
• Manages and updates the Department’s intra-net system as needed.

• Performs other duties as assigned.

• Excellent customer service and communication skills, both verbal and written. 
• Ability to work in a fast-paced environment. 
• Must be able to stay organized and know how to prioritize the workload. 
• Ability to work independently and as part of a team. 
• Competency with computers and Microsoft Office 365 Suite. 
• Advanced analytical skills.   

• Knowledge of Texas Juvenile Law and all related Codes, Texas Juvenile Justice Department Standards, federal and local statutes.  
• Proficiency or the ability to become proficient in the use of the Texas Juvenile Justice Department training and certification tracking and reporting software ICIS and SEMARC.  
• Electronically design effective resource training information.   
• Skilled to effectively teach by recognizing and understanding various adult learning styles.  

Minimum Qualifications

• Bachelor’s degree from a university or college accredited by an accrediting organization recognized by the Texas Higher Education Coordinating Board in Criminal Justice, Psychology, Sociology, Political Science or in a job-related field. Applicants who graduate from a foreign school must present written documentation that validates their education as meeting the standards of the Texas Higher Education Coordinating Board (THECB) from a Texas Juvenile Justice Department approved service.  
• Three (3) years of work-related experience.  One (1) year of graduate course work in an approved area may be substituted for one (1) year of work experience.  
• Valid Driver’s License and valid Auto Liability Insurance are required. 
• Eligibility for certification by the Texas Juvenile Justice Department.  
• Must possess or be able to obtain Training for Trainers certification.  
• Must meet and maintain DPS requirements for authorization to access and conduct criminal background checks.

Other Qualifications

Benefits

Tarrant County offers a full range of employee benefit programs for eligible employees, retirees, and their families. These programs include group health plans for medical, dental, and vision coverage; an Employee Assistance Program (EAP); life and long- term  disability insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these "basic employee benefits" and retirement services, employees benefit from a variety of other programs including 13 paid holidays, a Wellness Program, and more.

*Note: These benefits are for Tarrant County employees only. For benefit information regarding Community Supervision and Corrections Department (CSCD) employees, please contact Patrice Smith at (817) 884-1227.

Supplemental Questions

Required Question

Agency Information