County Casework Supervisor (Local Government) - Wayne County C&Y
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Apply to County Casework Supervisor (Local Government) - Wayne County C&Y at Commonwealth of PennsylvaniaJob details
- Location
- Honesdale, Pennsylvania
- Work type
- Onsite
- Compensation
- $45,767/yr
- Posted
- yesterday
- Apply on
- governmentjobs.com
About this role
About the Department
Are you interested in a career assisting children and families in the community? Wayne County Children and Youth Services in Honesdale, PA is seeking an organized, responsible, and motivated individual to join our Social Services Aid Unit team as a County Casework Supervisor. This position offers a rewarding public service career and a comprehensive benefits package. Apply today to be considered for this opportunity.
Position Duties
This position oversees key activities in the Social Services Aide Unit to ensure children and families receive support that meets agency standards and their unique needs. The role includes direct supervision, training responsibilities, and collaboration with other unit leaders. As a County Casework Supervisor, you will perform the following duties:
- Direct Supervision: Assign work and cases to Social Service Aids, review work, and complete performance evaluations
- Daily Operations: Approve leave, sign timesheets and payroll sheets; collaborate with other supervisors, caseworkers, and managers to oversee Aids’ work; and participate in the supervisory on-call rotation
- Compliance Monitoring: Evaluate case results to ensure work aligns with approved plans, care standards, and legal requirements
- Training Support: Provide training to new and existing Aids on agency policies, procedures, best practices, and ongoing updates
- Department Planning: Help review and recommend improvements to policy and procedures that enhance operations and ensure compliance with changes to overall regulations or guidance
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch. You will also work on-call 24/7 on rotating basis. These irregular hours include evenings and weekends.
- Telework: You will not have the option to telework in this position.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Minimum Qualifications
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Two years of professional experience in public or private social work and a bachelor's degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or
- Any equivalent combination of experience and education which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- You must be able to perform essential job functions.
Legal Requirements:
- You must pass a background investigation.
- A conditional offer of employment will require a drug screening.
- This position falls under the provisions of the Child Protective Services Law.
- Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Other Qualifications
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Benefits
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
Supplemental Questions
- 2 years or more
- 1 but less than 2 years
- Less than 1 year
- None
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- Yes
- No
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- 30 credits or more
- Less than 30 credits
- None
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
- Yes
Perform a full range of supervisory duties, such as approving leave, reviewing employee performance, directing the work of subordinates, assigning training, conducting employment interviews, and addressing disciplinary issues.
Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
- A. I have experience performing a full range of supervisory duties, such as approving leave, reviewing employee performance, directing the work of subordinates, assigning training, conducting employment interviews, and addressing disciplinary issues.
- B. I have experience as a lead worker. I have provided on the job training to newly hired staff, reviewed their work, served as a team or group leader, etc., but I was NOT responsible for employee discipline or hiring decisions.
- C. I have successfully completed college-level coursework or training related to supervisory development, labor relations, human resource management, etc., but I do not have six months of supervisory or lead work experience in a work setting.
- D. I have NO experience or training related to this work behavior.
- The name(s) of the employer(s) where you gained this experience.
- The actual duties you performed related to supervision or lead work.
- Your level of responsibility.
- Training Source
- Course Title
- Credits/Clock Hours
Oversees and monitors the coordination of services in collaboration with provider agencies. This includes attending meetings with caseworkers/providers/treatment teams, ensuring caseworkers are handling the cases properly, gathering the input of the consumers, providing follow-up when consumers are discharged, and mediating problems/issues.
Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
- A. I have experience overseeing and monitoring coordination of care within the mental health, early intervention, or developmental programs systems in collaboration with provider agencies. I was responsible for providing follow-up.
- B. I have experience overseeing and monitoring coordination of care within any social service program in collaboration with provider agencies. I was responsible for providing follow-up.
- C. I have experience as part of a team providing coordination of care within any social service program in collaboration with provider agencies but was NOT responsible for overseeing the entire program.
- D. I have successfully completed college-level coursework related to fundamentals of service provision and cross system collaboration.
- E. I have NO experience or education related to this work behavior.
- The name(s) of the employer(s) where you gained this experience.
- The type(s) of programs for which you provided coordination of care.
- The actual duties you performed.
- Your level of responsibility.
- College/University
- Course Title
- Credits/Clock Hours
Reviews, analyzes, and oversees incoming case referrals for appropriateness, completeness, and their connection to services. Assigns referrals to caseworkers. Ensures follow-up is provided by the assigned caseworker.
Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
- A. I have experience reviewing, analyzing, and overseeing incoming referrals for appropriateness, completeness, and connection to services. I oversaw the case referrals of a unit or department and ensured follow-up was completed by staff.
- B. I have experience reviewing and analyzing documents/information such as case records for accuracy or completeness. I was responsible for the accuracy of my own case records/documents/information.
- C. I have successfully completed college-level coursework related to research methods or data analysis.
- D. I have NO experience or education related to this work behavior.
- The name(s) of the employer(s) where you gained this experience.
- The type(s) of documents or information you reviewed/analyzed.
- The actual duties you performed.
- Your level of responsibility.
- College/University
- Course Title
- Credits/Clock Hours
Prepares narrative and statistical reports, case summaries, letters, and other documents.
Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
- A. I have experience preparing social work case summaries.
- B. I have experience preparing narrative or statistical reports or other documents that conveyed customized information to the intended recipients.
- C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or communications.
- D. I have NO experience or coursework related to this work behavior.
- The name(s) of the employer(s) where you gained this experience.
- The types of documents you prepared.
- The type of information you provided.
- College/University
- Course Title
- Credits/Clock Hours
Required Question
Agency Information
EmployerCommonwealth of PennsylvaniaAddress 613 North StreetHarrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov