Court Management Specialist I

Agency

Administrative Office of the Courts

Division

Job Classification Title

Court Management Specialist I (JB) (NS)

Position Number

60005273

Grade

JB22

About Us

DO YOUR CAREER JUSTICE! Each and every day, North Carolina's courts help provide safety for our communities, prosperity for our economy, and protection for the rights, liberties, and freedoms that sit at the foundation of our state and federal constitutions. Consider an exciting and rewarding career with us and join the more than 7,000 elected officials and employees who make up our workforce and help us ensure that justice is administrated without favor, denial, or delay.

Description of Work

SALARY RANGE: $62,771.00 - $101,849.00

The North Carolina Administrative Office of the Courts, Program Division, provides court administration and management services to the trial courts in North Carolina through operational and policy analysis; program/service design, development, and oversight; technical assistance and consultation regarding best practices in case management and court operations; and coordination of skills-based training. We are recruiting an individual to support our Child Custody and Vsitiation Mediation Program and Permanency Mediation Program.

The Child Custody and Visitation Mediation Program is a statutory program that provides a confidential and non-adversarial setting where parents meet with a professional staff mediator who is neutral to the outcome of their dispute. The mediator structures and facilitates a collaborative process that fosters a productive exchange of information. Parents are afforded the opportunity to design a Parenting Agreement, which is incorporated into a court order, sparing the family from the stress and anxiety of extended litigation.

The Permanency Mediation program is also a statutory program for cases in which a juvenile is alleged or has been adjudicated to be abused, neglected, or dependent, or in which a petition or motion to terminate a parent’s rights has been filed. Goals for the program include the permanent placement of children in a timely manner within the Adoption and Safe Families Act (ASFA) guidelines, improving the participants’ understanding of the nature and purpose of the proceeding, as well as a reduction in the number and length of court hearings and a decline of re-litigation.

The Court Management Specialist I serving the Custody Mediation and Permanency provides training, mentoring and support for 43 custody mediators statewide. Additionally, Collect, analyze and distribute custody mediation statistics, update and revise uniform rules, policies, and best practices, and supports the custody mediation advisory committee.

Knowledge Skills and Abilities/Management Preferences

Duties for this position include, but not limited to: 

• Assist program manager with all aspects of providing professional development for custody mediators: 40-hour trainings for new mediators, quarterly instructional meetings for new mediators, WebEx training for all mediators several times a year and the annual training for all custody mediators. Coach new mediators in the field, as needed. Phone consultations to answer questions of new and experienced mediators. Lead training components on ethics and parenting agreements.

• Coordinate and assist with coverage during long-term absences in the field. Assist judges with application review and interview process. Serve as liaison when HR issues are raised by custody mediators or their supervisors.

• Assist the program manager with all aspects of working with the advisory committee, including communicating with new members and members whose terms are expiring.  Coordinate and lead new membership orientation.  Assist with identification and presentation of program materials.  Complete, disseminate and correct the official minutes from each advisory meeting.

• Provide important information related to the custody mediation program to court partners and the public. Serve as moderator for Custody Mediator Forum, a new communication tool being piloted by the custody mediation program.  Provide NCAOC HR and Research & Development with information on staffing numbers, workload study, and S&O report figures.  Update content on the Custody Mediation webpage, including information previously found in the annual report.

Knowledge, Skills and Abilities / Competencies

Knowledge: Understands case processes in the civil courts. Thorough understanding of the custody mediation program rules and standards in addition to comprehensive knowledge of facilitative mediation.

Skills: Expertise in communicating technical information to judges, court staff and mediators.  Identifying and consulting with court staff regarding best practices.  Coordinating training for mediators.  Identification of measurable program/service outcomes.  Excellent time management and ability to navigate several projects at one time.

Abilities: Engage in and ability to coach facilitative mediation.  Analyze and evaluate custody mediation data for trends and possible improvements. Assume facilitative role for new projects, programs, and services.  Make oral presentations and written reports using computer software. Interpret standards, guidelines and best practices for custody mediation.

INSTRUCTIONS:

Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted.

Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings.

It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.

*NOTE* Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted.

All NC Judicial Branch agencies are Equal Opportunity Employers.

The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree in court administration, public administration, human services, political science or business administration and three years of experience in court or related program administration and, any additional requirements set forth in Article 7A-494 of the General Statutes if applicable to the position; or a master’s degree in court administration, human services, or public administration and one year of experience in court administration or related program administration.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Charmaine James Leeks

Email:

[email protected]