Credit & Collections Specialist

The Fluke Finance team is a group of dynamic, results-driven, and passionate individuals focused on providing world class financial support to Fluke and our parent company Fortive.  We believe in leveraging standard work while championing continuous process improvement to be the most efficient and effective at our individual and team responsibilities.  We train and develop our teams to be successful in their roles and prepared for new opportunities as they become available.  If this sounds like a team you want to be on, we have an opportunity for you to join us:

Reporting to the Accounts Receivable Manager, the Credit & Collections Specialist will be responsible for collections on a portfolio of customer accounts including ensuring timely collections, ship hold releases, setting credit limits and additional duties as assigned. 

Responsibilities:

• Monitor and collect on an assigned customer portfolio that could be either domestic or international, including continuous follow up on past due and coming due invoices, dispute resolution, and reconciliation of account and payment detail.  
• Work with credit desk to establish and review customer credit limits.  
• Review and release on hold orders.
• Create and update of standard work.
• Work within and understand regulations and best practices surrounding collections.
• Ensure timely escalation of issues to management and other functions as appropriate.
• Partner cross-functionally with Sales, Contracts and Order Management, as needed.
• Participate in continuous improvement activities to ensure optimal efficiency.

Background Requirements and Experience:

• 2+ years of related experience with a high school diploma or equivalent
• Strong communication skills, both written and verbal
• Proficient with Microsoft Office
• Familiarity with Oracle ERP a plus 
• Ability to maintain professionalism under pressure
• Great organization skills, accuracy, and attention to detail
• Strong interpersonal skills with a high degree of maturity, diplomacy, and professionalism

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