Stellantis
Auburn Hills, Michigan
Customer Enhancement Program Management, Process, & Knowledge Specialist
Job details
- Location
- Auburn Hills, Michigan
- Work type
- Onsite
- Posted
- Apr 14, 2026
- Apply on
- myjobs.adp.com
About this role
Bachelor’s degree; 5+ years in Customer Care/Experience or related process/knowledge management; experience with GenAI, self-service, and analytics; cross-functional leadership; proficiency with Genesys, Salesforce, and CRM/telephony tools.
What you'll do at Stellantis:
- Lead program
- Define requirements
- Publish knowledge
Apply to this Customer Enhancement Program Management, Process, & Knowledge Specialist role at Stellantis with a tailored resume on ApplyBolt.