Stellantis NA Customer Care
Auburn Hills, Michigan

Customer Enhancement Program Management, Process, & Knowledge Specialist

OnsitePosted Apr 8, 2026

Job details

Location
Auburn Hills, Michigan
Work type
Onsite
Posted
Apr 8, 2026
Apply on
myjobs.adp.com

About this role

Bachelor’s degree; 5+ years in Customer Care/Experience or related process and knowledge management; experience with Genesys and Salesforce; GenAI/automation; cross-functional leadership; strong communication.

What you'll do at Stellantis NA Customer Care:

  • Lead meetings
  • Define requirements
  • Publish knowledge

Apply to this Customer Enhancement Program Management, Process, & Knowledge Specialist role at Stellantis NA Customer Care with a tailored resume on ApplyBolt.

About Stellantis NA Customer Care

Stellantis NA Customer Care
Auburn Hills, Michigan