Gainwell Technologies LLC
Texas
Customer Experience Workforce Management Director
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Apply to Customer Experience Workforce Management Director at Gainwell Technologies LLCJob details
- Location
- Texas
- Work type
- Remote
- Compensation
- $119,100 - $170,100/yr
- Posted
- 1 week ago
- Apply on
- jobs.gainwelltechnologies.com
About this role
15+ years workforce management/contact center experience with 5+ years leadership; expertise in forecasting, scheduling, intraday management, analytics, Verint, Excel, and BI reporting.
What you'll do at Gainwell Technologies LLC:
- directing workforce
- forecasting demand
- analyzing data
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