Customer Service Representative

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in to quote and sell insurance policies. 

No prior experience is necessary however a current license is preferred Apply for the position today by completing the form and completing the assessment.

Salary Range: $20,000.00 - $50,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Paid Time Off (PTO)

Bonus Opportunity

• 
  
• Strong customer service and communication skills with the ability to build relationships and assist both current and prospective clients
• Ability to learn quickly, follow agency processes, and effectively support sales efforts including quoting and recommending coverage
• Detail-oriented with strong organizational skills to accurately maintain client records and handle multiple tasks in a professional manner

• Deliver exceptional customer service to current clients by addressing questions, resolving issues, and maintaining strong relationships
• Assist prospective clients by handling inbound calls, providing quotes, and helping convert inquiries into policy sales
• Support the sales process by recommending appropriate coverage options based on client needs
• Learn and apply agency processes and systems through training to contribute effectively to team success
• Maintain accurate records of client interactions and policy information while ensuring a high level of professionalism

Stacey Dear Insurance is a trusted name in the insurance industry, dedicated to providing comprehensive and personalized protection for individuals, families, and businesses in Seguin and surrounding communities. As a proud Farmers Insurance agency, we leverage decades of industry expertise to offer a wide range of insurance solutions, including auto, home, life, business, and specialty policies.

Our core mission is to empower our clients with financial security and peace of mind by offering tailored coverage options that meet their unique needs and budgets. We believe in building lasting relationships founded on integrity, transparency, and unparalleled customer service. At Stacey Dear Insurance, you'll find a warm and supportive environment where your financial well-being is our top priority. We are committed to being your reliable partner, guiding you through every step of the insurance process with clarity and care.

We foster a professional yet welcoming culture that values:

Join us at Stacey Dear Insurance and become part of a team that makes a real difference in people's lives by safeguarding their futures. We are looking for dedicated individuals who are passionate about helping others and are eager to grow within a stable and reputable organization.

Welcome to Stacey Dear Insurance, a dynamic and client-focused agency where we're not just selling insurance, we're building relationships and providing peace of mind. We are passionate about empowering our clients to navigate the complexities of insurance with confidence and clarity.

Our mission is to be more than just an insurance provider; we strive to be trusted advisors, offering personalized solutions that protect what matters most. We believe in a proactive approach, combining expert knowledge with genuine care to deliver exceptional service.

Why join the Stacey Dear Insurance team? You'll be part of an energetic, professional environment that fosters growth, teamwork, and a commitment to excellence. We value integrity, innovation, and a dedication to serving our community. If you're driven by a desire to make a real difference and thrive in a fast-paced, rewarding industry, Stacey Dear Insurance is the place for you.