Eastman Credit Union
Kingsport, Tennessee

Data Analyst

OnsitePosted todayLinkedIn

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About this role

Eastman Credit Union is now hiring a Data Analyst! The Data Analyst will provide business insights through analysis of key data sets to improve ECU’s existing service offerings, identify new service opportunities, and support the development of
superior member experiences. The Data Analyst will also support the establishment and ongoing development of a Data Analytics function at ECU.


Essential Duties and Responsibilities include the following. Other duties may be assigned.


• Perform ad-hoc analysis of key data sets to answer business questions, drive educated business
decisions, and identify unmet needs of members and employees.
• Conduct analytical studies to provide recommendations to management teams for
departmental and enterprise-wide strategic initiatives.
• Perform analysis relating to operational functions, workflows, and other business-related issues.
• Create and maintain business intelligence report deliverables, dashboards, and other delivery
systems to allow on-demand monitoring of business goal statuses by various business areas.
• Implement and maintain data infrastructure and business intelligence technology solutions to
facilitate data access, data management, and analytics practices across the organization.
• Proactively collaborate with key business areas to identify opportunities for business value
delivery through the application of Data Analytics.
• Mentor and train departmental subject matter experts in their use of data and analytics to
develop and sustain a culture of data-driven thinking across the organization.
• Support the development of Data Governance capabilities within the organization.
• Perform special assignments and serve on project teams as needed.
• Identify and manage risks within the department.