Data Collections Specialist

DEPARTMENT: SUPERVISOR: PURPOSE:

Institutional Research and Effectiveness Director of Institutional Research

The Data Collections Specialist is responsible, in part, for collecting, organizing, and maintaining LSUA's alumni-related data. This position ensures that alumni records are accurate, complete, and up to date. The role supports the Alumni Coordinator and IR/IE staff by managing data requests, digitizing historical records, and implementing strategies to enhance the university's alumni database. While the position is initially geared toward alumni-related records and data - as that database evolves and grows, this position will become a more integral part of the IRIE office and related projects, reports and requests.

RESPONSIBILITIES:

• Input and digitize historical, hardcopy graduation records and other legacy student files into the alumni database.
• Gather updated alumni information through surveys, forms, and direct outreach.
• Acquire new or corrected alumni contact information by working with specialized data vendors.
• Maintain, update, and ensure accuracy of the alumni database on an ongoing basis.
• Standardize and clean data to improve consistency, reduce duplication, and increase usability.
• Implement quality control processes to regularly audit data integrity.
• Fulfill data requests from the Alumni Coordinator and Advancement staff in support of alumni engagement, communications, and fundraising campaigns.
• Generate reports, lists, and analytics to guide alumni programming and outreach strategies.
• Assist with tracking alumni participation and engagement metrics to measure the success of initiatives.
• Ensure that alumni records are managed in compliance with university policies, FERPA, and applicable data privacy regulations.
• Assist IR staff and campus departments with Institutional Effectiveness initiatives; especially those that are data-related or require data collections/analysis.
• Assist IR staff with university data requests and official reporting.
• Maintain confidentiality and protect sensitive personal information.
• Provide training and support to staff and student workers assisting with data entry.
• Assist and maintain other university data.
• Create ad-hoc reports on various university data as requested by campus departments.
• Perform other duties as assigned to support the Office of Institutional Research and Effectiveness as well as LSUA's overall mission and goals.

REQUIRED QUALIFICATIONS:

• A bachelor's degree in data, technical, business, or related field.
• Experience in relational databases, data manipulation, data organization, and management.
• Experience working in a higher education environment is preferred.
• Extensive Experience with Microsoft Excel, .cvs/.txt/.tab files.
• Excellent active listening, negotiation, and presentation skills.
• Experience in writing and managing SQL scripts/programs is preferred.
• Competence to build and effectively manage interpersonal relationships at all levels.
• Willingness to be hands-on with administrative and processing duties.

OFFICE HOURS:

Eight (8) hours per day, Monday-Friday, 40 hours per week. Additional hours worked as needed.