exl Service.com (India) Private Limited
Delivery Lead
Job details
- Work type
- Hybrid
- Posted
- Apr 20, 2026
- Apply on
- fa-ewjt-saasfaprod1.fa.ocs.oraclecloud.com
About this role
We are seeking a Delivery Lead to manage the end-to-end delivery of cutting-edge AI and data platform projects, including solutions leveraging Generative AI and modern data engineering architectures. This role requires strong coordination across cross-functional teams of Data Engineers, Machine Learning Engineers, Architects, and platform specialists to ensure successful implementation and business alignment.
Responsibilities
- Lead full lifecycle delivery of data and AI solutions – from discovery and design through development, deployment, and adoption.
- Collaborate with Solution Architects, Data Scientists, and business stakeholders to validate functional use cases and technical feasibility.
- Manage technical risks, drive issue resolution, and ensure the quality and scalability of delivered solutions.
- Oversee sprint planning, release management, and production deployment, including post-release monitoring and performance tuning.
- Champion best practices in data governance, AI/ML lifecycle management, model interpretability, and ethical AI usage.
- Foster strong relationships with business users, enterprise architects, and vendor partners to ensure value-driven outcomes.
Qualifications
- 8 or more years of experience in delivering enterprise-scale data and AI projects
- Proven success in leading cross-disciplinary technical teams and implementing AI/ML solutions in production environments.
- Strong grasp of data architecture, data pipelines, prompt engineering, model deployment, and evaluation metrics.
- Excellent communication skills and ability to bridge technical and business teams effectively.
About Company
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.
Company
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.