digital product manager, Delivery

Now Brewing – digital product manager, Delivery! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a Starbucks digital product manager, Delivery, you will play a key role in influencing how customers experience the Starbucks brand beyond the walls of our coffeehouses. You will manage key aspects of Starbucks Delivery to enable growth and innovation in one of Starbucks’ fastest growing businesses.

 

As a digital product manager, Delivery, you will…

 

• Analyze performance data and user feedback to identify and prioritize areas for optimization
• Manage and streamline processes to ensure smooth business operations end-to-end
• Support discovery process including ideation, opportunity assessment and business casing
• Define, document and validate requirements for features and enhancements
• Collaborate with Operations to optimize Delivery order fulfillment in our coffeehouses

%3Cp class=%22MsoNormal%22%3E%3Ci style=%22mso-bidi-font-style:normal;%22%3E%3Cstrong%3EWe’d%26nbsp;love%26nbsp;to hear from people with:%3C/strong%3E%3C/i%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo1;%22%3E3+ years prior work experience in brand management, program management, digital product management, and/or operations%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo1;%22%3EExperience working with external partners, including strong prioritization skills to balance partner asks with internal constraints and priorities%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo1;%22%3EAbility to manage day-to-day operations, escalations, and partner requests while maintaining a long-term product vision%3C/li%3E%3C/ul%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;%22%3EAbility to manage multiple initiatives, tests, and partner requests in parallel%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;%22%3EStrong communication skills, both written and verbal%3C/li%3E%3C/ul%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3EProficient in data-informed decision-making and comfortable using metrics to evaluate impact and tradeoffs%3C/li%3E%3C/ul%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;%22%3ECurious, highly motivated self-starter with strong ownership and accountability%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:%26quot;Open Sans%26quot;;font-size:9.75pt;margin-bottom:9pt;margin-top:0pt;%22%3E%3Cspan style=%22background-color:white;color:black;%22%3EAs a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.%26nbsp;%26nbsp;Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.%26nbsp;%26nbsp;You will also have access to backup care and DACA reimbursement.%26nbsp;%26nbsp;%26nbsp;Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to%26nbsp;%3C/span%3E%3Ca href=%22file:///C:/Users/rofunk/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/EHRXPAYM/starbucksbenefits.com%22%3E%3Cspan style=%22background-color:white;%22%3Estarbucksbenefits.com%3C/span%3E%3C/a%3E%3Cspan style=%22background-color:white;color:black;%22%3E.%3C/span%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Open Sans%26quot;;font-size:9.75pt;margin-bottom:9pt;margin-top:0pt;%22%3E%3Cspan style=%22background-color:white;%22%3E*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.%26nbsp;%26nbsp;For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.%3C/span%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Open Sans%26quot;;font-size:9.75pt;margin-bottom:9pt;margin-top:0pt;%22%3E%3Cspan style=%22background-color:white;%22%3EThe actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. %26nbsp;At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.%3C/span%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Open Sans%26quot;;font-size:9.75pt;margin-bottom:9pt;margin-top:0pt;%22%3E%3Cspan style=%22background-color:white;%22%3E%3Ci%3E%26nbsp;%3C/i%3EWe believe we do our best work when we%27re together, which is why we%27re onsite four days a week.%3C/span%3E%3C/p%3E%3Cp style=%22color:black;font-family:Calibri;font-size:11.0pt;line-height:16pt;margin-bottom:7pt;margin-top:0pt;%22%3E%3Cstrong%3EJoin us and inspire with every cup. Apply today!%3C/strong%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Open Sans%26quot;;font-size:9.75pt;margin-bottom:9pt;margin-top:0pt;%22%3E%3Ci%3EStarbucks Coffee Company is an equal opportunity employer. All qualified applicants%26nbsp;will receive consideration%26nbsp;for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or%26nbsp;protected%26nbsp;veteran status,%26nbsp;or any other characteristic protected by law.%3C/i%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Open Sans%26quot;;font-size:9.75pt;margin-bottom:9pt;margin-top:0pt;%22%3E%3Ci%3EQualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.%3C/i%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Open Sans%26quot;;font-size:9.75pt;margin-bottom:9pt;margin-top:0pt;%22%3E%3Ci%3E%26nbsp;%3C/i%3E%3C/p%3E%3Cp style=%22font-family:%26quot;Open Sans%26quot;;font-size:9.75pt;margin-bottom:9pt;margin-top:0pt;%22%3E%3Cspan style=%22color:black;%22%3E%3Ci%3EStarbucks Coffee Company is committed to offering reasonable%26nbsp;accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at%26nbsp;%3C/i%3E%3C/span%3E%3Ca href=%22mailto:[email protected]%22%3E%3Ci%[email protected]%3C/i%3E%3C/a%3E%3Cspan style=%22color:black;%22%3E%3Ci%3E%26nbsp;or 1(888) 611-2258.%3C/i%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Calibri;font-size:11.0pt;margin-bottom:0pt;margin-top:7pt;%22%3E%26nbsp;%3C/p%3E