• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• Lead the daily operations and overall performance of the construction department
• Manage, coach, and develop Project Managers and other construction team members
• Establish clear expectations and hold employees accountable for performance
• Ensure Project Managers follow company processes and consistently execute their responsibilities
• Monitor individual and departmental KPIs and address performance concerns promptly
• Conduct regular project, production, and financial review meetings with Project Managers
• Evaluate department capacity, staffing, subcontractor availability, and resource needs
• Partner with the General Manager to establish departmental goals and execute business priorities
• Build a culture centered on accountability, teamwork, customer service, and continuous improvement

• Take ownership of the construction department’s revenue, gross profit, production, and operational results
• Monitor project financials and department performance through regular reporting and review
• Hold Project Managers accountable for maintaining project budgets, schedules, documentation, and profitability
• Review estimates, supplements, change orders, and project financials as needed to ensure accuracy and protect margins
• Identify underperforming or at risk projects and work with the responsible Project Manager to establish a corrective action plan
• Identify opportunities to improve workflow, efficiency, quality, and financial performance
• Ensure the department has the staffing, subcontractors, and resources needed to support production goals

• Provide oversight and direction to Project Managers throughout the construction lifecycle
• Ensure Project Managers accurately estimate, scope, schedule, and budget each project
• Confirm that Project Managers secure signed contracts, required deposits, and customer approvals before work begins
• Ensure permits are obtained and projects comply with applicable building codes and local requirements
• Monitor project progress, anticipated completion dates, costs, and customer satisfaction
• Ensure Project Managers maintain complete and accurate project documentation
• Review escalated project concerns and guide Project Managers in developing appropriate solutions
• Conduct project reviews, site visits, and walkthroughs as needed to evaluate progress, quality, or performance
• Ensure completed work meets approved plans, specifications, scopes of work, and company quality standards

• Oversee the department’s subcontractor and vendor network
• Ensure Project Managers properly identify, evaluate, and manage qualified subcontractors
• Establish expectations for subcontractor pricing, quality, timeliness, professionalism, safety, and documentation
• Monitor subcontractor performance and address recurring concerns
• Support negotiations involving pricing, terms, capacity, or performance issues
• Maintain adequate subcontractor coverage to support current and anticipated production needs

• Establish and maintain customer service expectations for the construction department
• Hold Project Managers accountable for providing clear and consistent customer communication
• Support Project Managers with escalated customer concerns when leadership involvement is appropriate
• Ensure warranty claims are assigned, tracked, and resolved promptly
• Monitor project quality and implement improvements when recurring issues are identified
• Promote a customer experience that supports referrals, repeat business, and the company’s reputation

• At least five years of construction management or construction operations experience preferred
• Previous experience leading Project Managers and overseeing a construction department, division, or similar operation
• Restoration, reconstruction, insurance repair, or disaster recovery experience is strongly preferred
• Demonstrated experience managing employees, department financials, subcontractor relationships, and operational performance
• Strong understanding of estimating, scoping, supplements, change orders, contracts, permitting, scheduling, and construction project execution
• Proven ability to lead teams, improve performance, and protect project profitability
• Strong leadership, communication, negotiation, and problem-solving skills
• Ability to evaluate multiple projects and competing priorities from a departmental perspective
• Comfortable reviewing financial reports, project performance, and departmental KPIs

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.