Director of Information Technology, PGCB Bureau of Administration

About the Department

As the Director of Information Technology for the PGCB Bureau of Administration, you will oversee major technology functions that support regulated gaming in Pennsylvania. This position gives you the opportunity to manage systems, guide staff, and support secure data operations. You will help shape long term technology goals that keep agency operations strong and dependable. Be part of our mission driven team that works to ensure fairness and integrity in gaming!

Individuals with Commonwealth Information Technology experience are encouraged to apply.

Position Duties

This position leads technology programs that support the mission of the PGCB by managing planning, operations, governance, and security for agency IT systems. Work involves guiding staff, overseeing major projects, and ensuring technology resources are used responsibly and effectively. As a Director of Information Technology, you will perform the following duties:

• IT Leadership: Direct technology programs including planning, governance, project management, and system operations
• Staff Supervision: Oversee professional IT staff and manage workflow, priorities, and performance evaluations
• Budget Oversight: Develop and monitor IT budgets while ensuring compliance with fiscal and procurement policies
• Service Management: Guide service desk operations and ensure timely resolution of incidents and service requests
• Policy Guidance: Interpret regulations, set priorities, and support secure and compliant technology practices
• Vendor Coordination: Manage procurement, contracts, and relationships with external technology partners

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be negotiable. 
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Eight years of professional experience managing information technology functions, programs, and/or projects for an organization, including 3 years IT project or portfolio management, and a bachelor’s degree in Computer Science, Information Technology, Management Information Systems or a related field; or
• An equivalent combination of experience and training that includes 4 years of supervisory and/or management experience in information technology.  

Additional Requirements:

• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Commonwealth IT experience with IT projects or portfolio management
• One or more of the following Project Management certifications:
  • PMP 
  • CAPM
  • PMI-ACP
  • PfMP
  • PgMP
• Other certifications in IT Management and Project Management at an equivalent level may be considered, such as: 
  • ITIL/ ITIL Master
  • CITM
  • CISO
  • CISM
  • MS DevOps Engineer Expert

Legal Requirements: 

• Employment is contingent upon the completion of a Personal History Questionnaire with a thorough background investigation, including drug screening and the subsequent review and approval by the Board.

How to Apply:

• Your application must include a resume.
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.  
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Benefits

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. 

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* 

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

Supplemental Questions

Required Question

Agency Information

EmployerCommonwealth of PennsylvaniaAddress 613 North Street

Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov