Director, Personal Systems Supply Chain Fulfillment Planning Market

Director, Personal Systems Supply Chain Fulfillment Planning Market

Description -

Job Summary

The SC Fulfillment Planning Market Director leads global fulfillment planning across all markets, ensuring strong execution, alignment with business priorities, and delivery of operational performance.

The role drives consistency across markets, improves customer experience, conversion, inventory, and financial outcomes, and leads large-scale transformation and standardization initiatives across a global organization.

The role is accountable for the development and deployment of fulfillment strategies and capabilities that enable scalable, effective planning worldwide.

Responsibilities

• Simplify and strengthen governance and operating cadence, including improving effectiveness of market calls, escalation flows, and decision-making with Customer Operations
• Align and stabilize fulfillment planning execution across all markets, ensuring consistent ways of working and clear accountability at market level
• Improve performance across customer experience, conversion, inventory, and financial outcomes), with targeted focus on:
  • Conversion improvement across markets (including Workstations where relevant)
  • Customer experience (accurate ship dates, OTIF, speed metrics)
  • Inventory health and reduction of aged inventory
• Strengthen demand shaping and execution levers at market level, including:
  • Demand shaping and prioritization
  • Pre-build strategies and market readiness
  • Close coordination with Customer Ops on supply allocation and commitments
  • Strong alignment with key internal stakeholders and external supply chain partners to improve execution effectiveness and responsiveness
• Drive consolidation and optimization of market leadership structures and ways of working, including alignment across regions (e.g., EU) and capability uplift (e.g., LATAM)
• Strengthen reporting, visibility, and data quality to enable better market-level decision-making
• Prioritize actions through data-driven insights and performance transparency (conversion, backlog, execution gaps)
• Advance the use of automation and AI to improve planning efficiency, visibility, and execution consistency
• Optimize cost structure through resource allocation, location strategy, and organizational efficiency
• Strengthen organizational capability and leadership bench, including:
  • Succession planning for critical roles
  • Upskilling on execution, analytics, and business acumen
  • Consistent organization design across markets

Education & Experience Recommended
• Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 12+ years of job-related and/or management experience, preferably in supply chain, operations, or a related field.

Preferred Certifications
• Project Management Professional (PMP) Certification
• Certified Professional In Supply Management (Standards Organizations)

Knowledge & Skills
• Continuous Improvement Process
• Data Analysis
• Enterprise Resource Planning
• Finance
• Inventory Control
• Inventory Management
• Key Performance Indicators (KPIs)
• Lean Manufacturing
• Material Requirements Planning
• Materials Management
• Process Improvement
• Procurement
• Production Planning
• Purchasing
• SAP Applications
• Supply Chain
• Supply Chain Analysis
• Supply Chain Management
• Supply Chain Planning
• Warehousing

Cross-Org Skills
• Customer Centricity
• Prioritization
• Resilience
• Team Management
• Strategic Thinking

Impact & Scope
• Impacts multiple functions and may act as a lead to peers on cross-functional project teams working to establish and execute business goals.

Complexity
• Contributes to the development of company objectives and achieves goals through subordinate high-level individual contributors and managers.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $166,050 to $265,700 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:
HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Supply Chain & Operations

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Not Specified

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"