Director, Quality Resource - Behavioral Health

Schedule: Days: M-F

Job Location Type: [Hybrid]

Travel: up to 90% 

Your experience matters 

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®.

More about our team 

The Resource Director of Quality is responsible for serving in an interim role across various behavioral health facilities when a vacancy exists. The Resource Director assumes all the duties expected for the specific role assigned during their tenure. The Resource Director will be responsible for planning, organizing, and directing the delivery of quality general and psychiatric care consistent with the facility’s goals and objectives. The Resource Director works closely with all directors to recommend/provide required staff development and tailored programs based upon data analysis. 

How you’ll contribute 

A Resource Director of Quality who excels in this role:

• Ensures compliance with state and federal regulations.
• Enhances hospital visibility by involvement in community regarding mental health and substance abuse community needs.
• Functions as a liaison between physicians, patients, referral sources, and employees.
• Ensures that the inpatient programs are staffed with the appropriate resources to ensure high quality of care delivery.
• Meets hospitals staffing and budget benchmarks.
• Assures adequate supervision and evaluation processes for all staff members and delegate these responsibilities as appropriate.
• Assists with orientation for new employees.
• Monitors the hospitals quality/risk program.
• Demonstrates an extensive knowledge of all regulatory standards including The Joint Commission, Medicaid, state, and federal laws.
• Works with hospital employees to identify risk/safety concerns and leads the team to take correction action as needed.
• Collects and analyzes data on hospital performance.
• Collects incident reports; records, analyzes, investigates data and reports to Quality Council and Chief Executive Officer.
• Utilizes the PDCA method to develop improvement plans for the hospital.
• Acts as a role model for excellent customer service and holds all staff to this standard. 
• Acts as Director of Risk Management/Quality at assigned hospital and assumes all responsibilities therein. 
• Always exhibit the company’s core values of champion patient care, do the right thing, embrace individuality, act with kindness, and making a difference together. 
• Other duties as assigned.

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.

   

What we’re looking for 
Applicants should have a Bachelor’s degree in Counseling, Social Work, Nursing, or related clinical field from an accredited school required; Master’s degree in clinical field from an accredited school preferred with 3yrs of risk management and regulatory compliance in a healthcare setting required. Additional requirements include:

• Counseling, Social Work, or Registered Nurse license preferred. 
• CPR certification is required within 30 days of employment and prior to any patient contact.
• De-escalation certification is required within 30 days of employment and prior to any patient contact.

EEOC Statement

“Lifepoint Heath is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

You must be authorized to work in the United States without employer sponsorship.