Fidelity Investments
Westlake or Durham or Merrimack
Director, Software Engineering- Contact Center Platform
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Apply to Director, Software Engineering- Contact Center Platform at Fidelity InvestmentsJob details
- Location
- Westlake or Durham or Merrimack
- Work type
- Hybrid
- Posted
- Apr 3, 2026
- Apply on
- fmr.wd1.myworkdayjobs.com
About this role
10+ years IT experience with leadership in contact center or real-time communications; enterprise-scale contact center delivery; telephony/open-source voice tech; cloud-native, microservices; DevOps, CI/CD; strong leadership and stakeholder skills.
What you'll do at Fidelity Investments:
- lead engineering
- define architecture
- drive migration
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