DIVISION MANAGER
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Apply to DIVISION MANAGER at City of HoustonJob details
- Location
- Houston, Texas
- Work type
- Onsite
- Compensation
- $87,802 - $120,497/yr
- Posted
- 4 days ago
- Apply on
- governmentjobs.com
About this role
POSITION OVERVIEW
Applications accepted from: *HRD-STRATEGIC BENEFITS ADMIN & OPS Division Employees Only*
Department: HUMAN RESOURCES DEPARTMENT
Division: HRD-STRATEGIC BENEFITS ADMIN & OPS
Reporting Location: 611 Walker
Workdays & Hours: MONDAY – FRIDAY 8:00 AM – 5:00 PM* *Subject to Change*
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
The Division Manager directs the management, coordination, implementation, administration and operation of Strategic Benefits Administration ensuring compliance with all policies, procedures, regulations and laws.
The selected candidate will perform the following primary functions:
Manage, coach, develop and mentor staff by setting clear goals and performance benchmarks for the benefits team. Provide performance feedback and address deficiencies early and often.
Manages processes for the call center such as customer service and quality communications with clients.
Direct and frequent interaction with senior and upper-level management regarding benefits and related personnel functions with a "hands-on, seat at the table" approach to establish recruitment strategies and project schedules.
- Coordinates the preparation, implementation and monitoring of program budgets and expenditures.
- Drafts and reviews proposed contracts, correspondence, letters of agreements and amendments.
- Seeks continuous improvement of marketing efforts to increase work quality and productivity.
- Additional professional duties consist of producing memorandums for various actions, monitor Mayor’s Office Approvals for staffing actions, provide HR guidance to Executive Staff, status reports as requested maintaining benefits administration reports, and generate other benefits related dashboards.
WORKING CONDITIONS
This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.
MINIMUM REQUIREMENTS
MINIMUM EDUCATION REQUIREMENTS
Requires a Bachelor's degree in Business Administration, Accounting, Engineering or a field related to activities of the division
MINIMUM EXPERIENCE REQUIREMENTSSeven years of progressive professional experience related to the activities of the division are required, with at least three of the years in a supervisory or managerial capacity.
A Master's degree in Business Administration, Public Administration or a field related to the activities of the division may be substituted for two years of non-supervisory experience.
Directly related professional experience may be substituted for the education requirement on a year-for-year basis.
MINIMUM LICENSE REQUIREMENTS:
None
PREFERENCES
A strong preference will be given to candidates that supervised call center teams in an insurance and/or benefits environment. Excellent analytical skills and highly proficient with Microsoft Office products. Must have excellent written and verbal communication skills, effective conflict resolution skills as well as the ability to work independently and be forward thinking. Must possess ability to handle all information as confidential and able to multitask to meet deadlines.
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**
GENERAL INFORMATION
SELECTION/SKILLS TEST REQUIRED
The selection process will involve application review and/or interview.
SAFETY IMPACT POSITION - NoPay Grade - 29
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
APPLICATION PROCEDURESOnly online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov or call (346) 887-3238.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm
If you need special services or accommodations, call (346) 887-3238.
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE EQUAL OPPORTUNITY EMPLOYERThe City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
Benefits
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
- Medical
- Dental
- Vision
- Wellness
- Supplemental Insurance
- Life insurance
- Long-term disability
- Retirement pension
- 457 deferred compensation plan
- Employee Assistance Program
- 10 days of vacation each year
- 13 city holidays, plus one floating holiday
- Compensable Sick Leave
- Personal Leave
- Flexible schedules
- Hybrid-Telework for eligible positions
- Professional development opportunities
- Transportation/parking plan
- Section 125 pretax deductions
- Dependent Care Reimbursement Plan
- Paid Prenatal, Parental and Infant Wellness Leaves
- Healthcare Flexible Spending Account
Supplemental Questions
- Yes
- No
- Master's Degree in Business Administration, Accounting, Engineering or a field closely related to activities of the division AND AT LEAST five (5) years of professional experience closely related to the activities of the division are required.
- Bachelor's Degree in Business Administration, Accounting, Engineering or a field closely related to activities of the division AND AT LEAST seven (7) years of professional experience closely related to the activities of the division are required.
- Associate Degree in Administration, Accounting, Engineering or a field closely related to activities of the division AND AT LEAST nine (9) years of professional experience closely related to the activities of the division are required.
- High School Diploma or GED AND AT LEAST eleven (11) years of professional experience closely related to the activities of the division are required.
- None of the above
- Yes
- No
- 9 or more years
- 7 to less than 9 years
- 5 to less than 7 years
- 3 to less than 5 years
- Less than 3 years
- None
- BEGINNER: Perform daily word processing tasks, enter and correct data, modify a workbook, format a Worksheet, creates a new e-mail message, checking e-mail.
- INTERMEDIATE: Basic formatting and create a variety of templates, merges; manage table data, sort and filter merges, reply, forward, print and delete an e-mail message.
- ADVANCED: Manage table data, sort and filter merges, advanced techniques for analyzing and manipulating data in Excel, delete e-mails from the Inbox, Sent Items and Deleted Items folders, Add, edit, move and delete appointments on your calendar.
- EXPERT: Produce table of contents, footnotes, endnotes, bookmarks, manage Macro commands, and create MS Excel applications, managing multiple calendars.
- No Experience
Required Question
Agency Information
EmployerCity of HoustonAddress 901 Bagby StHouston, Texas, 77002 Website https://www.houstontx.gov/