DPS Communications & Culture Specialist Sr

What We Offer:

IT Strategic Communications and Employee Engagement professional with expertise in shaping and delivering IT-wide communication strategies, leading change management initiatives, and driving culture transformation. Proven ability to partner with senior leaders to improve adoption of strategic initiatives, enhance workforce engagement, and align teams with organizational mission, vision, and values. Skilled in consulting on large-scale IT projects, facilitating team meetings, and implementing innovative communication solutions that influence behavior and drive results.

What We're Looking For:

• Education: 4 Year / Bachelors Degree, required. Degree in English, Journalism, Organizational Communication, Organizational Development, Or Related Degree. Graduate Degree, preferred.
• Experience: Three years of experience in internal IT communications, required.
• Additional Skills Required:
  • Leads by example.
  • Acts as a change agent.
  • Strong analytic, problem solving and strategic thinking skills.
  • Expert in internal communications strategies and tactics.
  • Analyze, prioritize and take action based on team member feedback.
  • Manage programs that focus on promoting team member appreciation and recognition.
  • Strong interpersonal skills, ability to establish good working relationships.
  • Possess excellent organizational and planning skills.
  • Superior project management and time management skills.
  • Proficient with Microsoft Office products.
• Additional Skills Preferred:
  • Strong experience with internal communications, support, and strategic planning, including writing and editing content for newsletters, presentations, I-Connect (intranet), etc.
  • Strong experience with developing and implementing communications plans.
  • Experience in providing communications counsel to senior leaders and executives.
  • Experience in creating engaging team member experiences.
  • Knowledgeable of healthcare and IT industry and current trends.
  • Highly motivated who can follow through and work with minimal direction or supervision.
  • Ability to work and make decisions independently and collaboratively with multiple stakeholders.
  • Proficient with Adobe Premiere Pro, Adobe Photoshop, Vimeo, and/or Camtasia.
  • Leadership: Demonstrate effective leadership skills. Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics. Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
  • Strategic Thinking: Has the ability to develop a broad, big-picture view of the organization and its mission. Understands competitive advantage and threats, industry trends, emerging technology, market opportunities, stakeholder focus and how these all come together. Ability to keep team members and teams focused on the overall goal and includes long-range visions and concepts to daily work.
  • Communication: Must have excellent writing, communications planning, issues and project management skills, sound judgment, creativity, and be results-oriented. Must have the ability to manage projects against deadlines, translate complex concepts into comprehensible language for targeted audiences with demonstrated experience in navigating traditional and digital communications channels. Must work effectively across a large, complex organization.

What You'll Do:

Schedule: 8:00AM – 5:00PM Monday – Friday. (On call support required, as needed).

Location: Remote

Department: IT Learning & Communications

Key Responsibilities:

Strategic Communications & Leadership Support

• Serve as a strategic communications partner to senior leaders, directors, and project teams.
• Develop and execute comprehensive internal communication strategies aligned with organizational priorities.
• Ensure messaging is clear, consistent, and tailored to the right audiences.

Culture & Engagement

• Design and implement integrated culture and engagement strategies that inspire, align, and motivate team members.
• Create initiatives that promote purpose, recognition, continuous learning, and cross-team collaboration.
• Strengthen connection to Novant Health’s mission, vision, and values.

Change Management & Adoption

• Lead communication and change management strategies for large-scale programs and strategic initiatives.
• Partner with project teams to drive awareness, understanding, and adoption.
• Review and refine communication plans to maximize impact and minimize resistance to change.

Insights & Innovation

• Conduct focus groups and feedback sessions to understand team member needs and improve communication effectiveness.
• Introduce innovative communication approaches, tools, and channels to modernize engagement across DPS.
• Evaluate and enhance communication frameworks (including 4P messaging) to ensure clarity and alignment.

Collaboration & Best Practices

• Work cross-functionally with corporate communications, clinical communications, and other departments.
• Share best practices and elevate communication standards across the organization.
• Ensure alignment across teams for a seamless and cohesive communication experience.