DSHS HCLA Management Analyst 5

About the Department

DSHS Management Analyst 5 – Rural Health Transformation Workforce Development Program Analyst

Rural Washington is changing, and this position plays a central role in that effort. As a Management Analyst 5 for the Rural Health Transformation (RHT) Program, you will support DSHS's Developmental Disabilities Administration (DDA) in implementing a federally funded initiative designed to build a healthier, more resilient rural health system that address the unique and diverse needs of people with intellectual and developmental disabilities across the state.

This critical project position will conduct high-level analysis for the DSHS RHT program initiatives with priority attention to establishing a WA State Department of Labor and Industries-sanctioned DSHS Direct Support Professional (DSP) and Long -term Care Worker Apprenticeship Programs.

This position reports directly to the Developmental Disabilities Administration (DDA) Deputy Director of Innovation and Development. This position enables the Department to define and consistently meet goals, build capacity to effectively build up and manage statewide apprenticeship programs, manage complex external partnerships and federal, state and local authorizing environments in alignment with CMS funding and contractual requirements.

As you join a small, agile team to build the new DDA DSP Apprenticeship Program from scratch, you will review, research, compile, and analyze qualitative and quantitative information related to all RHT program initiatives and operations. This project position is responsible for utilizing data from multiple sources to build apprenticeship curriculum frameworks, evaluate programs, monitor trends, measure outcomes and inform policy decisions and improvement efforts. 
 
 You will provide key staffing support to the external DSP Apprenticeship Committee, collaborating with contracted agencies, DSPs, and other state agencies and community collaborators to ensure successful design and implementation of the apprenticeship program. This will include independently researching and analyzing industry standards, curriculums, best practices and workforce trends and crafting program design recommendations.

Once the DSP Apprenticeship goes live in 2027, you will continue to work closely with internal and external partners to monitor apprenticeship and RHT system performance to identify iterative improvement and program expansion opportunities.

Please note: This position currently has approval to work a flexible/hybrid schedule, as business needs allow. Therefore, the successful applicant could predominantly telework, or if preferred, office space may be issued. Occasional statewide travel may be required based on business needs.
 
Project employment: This is project employment. Although temporary, it is benefit-eligible and is expected to be funded through June 30, 2031.
 

What is the Rural Health Transformation Program?

The Rural Health Transformation Program is a federal initiative administered by the Centers for Medicare and Medicaid Services that helps states strengthen rural communities by improving healthcare access, quality, and outcomes. Funded over five fiscal years from 2026 through 2030, the program targets preventive care, chronic disease management, workforce development, innovative care models, and expanded use of technology in rural settings. Washington state is one of all 50 states to receive an award, and DSHS is a key partner in delivering on the state's commitments.

Some of what you’ll do:

• Analyze, develop and implement processes and systems across the department and long-term care direct support industry.
• Facilitate identification of the needs of key groups by developing current state and future state processes, procedures, policies and rules.
• Lead analysis and evaluation activities that support RHT program workforce initiatives.
• Develop quality metrics to monitor performance and meet federal and state reporting requirements.
• Collect and analyze qualitative and quantitative data from multiple sources to inform policy decisions.
• Prepare reports, briefing papers, presentations, and public-facing dashboards in plain language.
• Advise executive management on program design and methods to achieve program goals improving the experience and success of apprentices and industry partners
• Coordinate evaluation activities across DDA units and with external contractors and apprenticeship partners;
• Plan, organize and facilitate apprenticeship program outreach, information sessions, and community engagement events
• Utilize advances project management skills to evaluate proposed actions and timelines against mission, goals, objectives and policies.
• Participate in or lead committees, work groups, and program meetings as appropriate.
• Other duties as they arise. With this being a new program, we expect the position to adapt to changing demands. 

Who should apply?
Professionals with a bachelor’s degree* in social work, public administration, law, public health, health administration, or a related field.
AND
Five years of demonstrated experience* in two or more of the following areas:

• Analyzing policies, laws, rules, or regulations.
• Conducting business analysis and developing requirements.
• Leading programs or business projects.
• Managing project or business operations.
• Business or program policy development.
• Group facilitation.

*Note: Equivalent combination of the abovementioned experience/education can qualify if totaling at least nine years.


Additional knowledge, skills and abilities we are looking for:

• Experience with the Direct Support Professional and/or Long-term Care Worker professions as a recipient of care, a credentialed or licensed worker, employer agency or training provider.
• Ability to work both independently and cooperatively as a team member, managing multiple high-priority workstreams and leading and facilitating teams and workgroups.
• Proactive problem-solver with a strategic mindset and a commitment to driving results.
• Program design: Creative thinking to generate, and help key parties generate, new approaches and alternatives to existing problems and new opportunities.
• Visual thinking: Creates easy to understand graphical representations of complex concepts or systems to support decision making.  
• Data analysis: Applies advanced analytical methods to complex data sets and translates findings into clear recommendations for diverse audiences.
• Program evaluation: Skill in measuring whether services are meeting their goals and producing real results.
• Policy expertise: Interprets laws, rules, and regulations to evaluate program compliance and develop policy proposals aligned with CMS requirements.
• Research skills: Experience gathering and reviewing qualitative and quantitative information to support decisions.
• Presentation skills: Delivers findings and recommendations clearly to varied audiences, including state leadership and federal partners.
• Problem solving: Skill in identifying issues, testing ideas and recommending practical solutions.
• Commitment to equity: Experience in utilizing an equity lens in developing, monitoring, evaluating and communicating data and research. The ability to acknowledge and address internal bias as well as systemic bias. 
• Independent judgment: Ability to work with minimal direction and make thoughtful decisions on important issues.
• Project coordination: Manages multiple work projects and facilitates cross-unit collaboration to keep stakeholders aligned.

Interested? Apply today!

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
 
Questions? Please email DSHS Recruiter, Saleen Hernandez, at [email protected] and reference job number 04381.

Other Qualifications

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle
 
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

 

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Benefits

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note:  If the position offers benefits which differ from the following, the job posting should include the specific benefits. 

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS).  New employees have the option of two employer contributed retirement programs.  For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP).  This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays 
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. 

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave 
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. 

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.  

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave 
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

Agency Information

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View Job Posting for Location, Washington, 98504 Website http://www.careers.wa.gov