Emergency Recovery Coordinator
Job details
- Location
- Granite Falls, North Carolina
- Work type
- Hybrid
- Compensation
- $35,360 - $45,760/yr
- Posted
- 1 week ago
- Apply on
- iicrc-careers.careerplug.com
About this role
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
FLSA: Full-time, hybrid, hourly, non-exempt, on-call as needed (including nights and weekends)
Work Location: varies
Our Mission: To provide opportunities for Great People to deliver Best in Class Results.
Our Values Deliver what you promise. Be Direct with Respect for the individual. Have pride in what you do. Practice continuous improvement. Do what it takes to win.
- Act as the primary point of contact for property owners by leading with empathy and active listening to help develop a positive and trusting relationship.
- Communicate with transparency and candor with property owners, being able to deliver clear truth and certainty.
- Provide emergency recovery kits and services to those impacted by disaster.
- Generate revenue opportunities by directly consulting with property owners affected by damage.
- Work with Insurance Agents, Adjusters, Property Managers, First Responders after traumatic events to ensure customers receive highest quality care during transition from chaos to calm.
- Quick thinking/response time to ensure that all property and personal belongings are taken care of.
- Develop and maintain strong B2B relationships, including with insurance agents and adjusters, property managers, contractors and other industry business partners.
- Conduct external outreach and cold-calling effort (over the phone and in person) to drive organic business leads and relationships.
- Volunteer non-operational time to local community events and outreach.
- Experience within restoration industry desired.
- Previous experiences within emergency response, business development desired.
- Strong leadership skills with the ability to motivate and inspire a team.
- Advanced communication and interpersonal skills that leads with empathy and transparency.
- Excellent organizational and time management abilities. Must be flexible and know how to prioritize time.
- Exceptional problem-solving skills with the ability to make quick decisions under pressure.
- Desire to serve others honestly and wholly during their time of need and restoration.
- Valid driver's license with a clean driving record and insurable
- Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
- Monthly cross-training opportunities to advance your career
- Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full-time.
- Paid training
- Health, dental and vision insurance
- 401K with company match
- Referral program
- Great culture and team dynamic
- Competitive hourly wages, ranging from $55,000 -$ 65,000 per year with bonus opportunities.
- Full time, 40+-hour work week including nights, weekends, holidays and on-call 24/7.
- Hybrid environment between office and various job sites in changing weather/environmental conditions.
- Ability to stand, walk, lift, squat, climb stairs frequently throughout shift.
- Frequently required to use Personal Protective Equipment based on requirements and demands of job site.
- Ability to lift/manipulate items of approximately 50 pounds
As part of our commitment to maintaining a safe and compliant workplace, employment offers are contingent upon the satisfactory results of a criminal background check and 10-panel drug screening.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Some Potential Benefits May Include:
Because Paul Davis is a franchise organization, benefits vary based on franchisee.