Energy Data Analyst (Summer Internship)

The Energy Data Analyst Intern will support Harvard Business School’s energy management program and Facilities department by advancing data-driven decision-making across campus operations. This role focuses on developing and enhancing business intelligence (BI) tools, improving data infrastructure, and contributing to energy and water performance optimization initiatives. The intern will work at the intersection of analytics, facilities operations, and sustainability, delivering actionable insights through dashboard development, workflow automation, and performance analysis, while gaining hands-on exposure to university campus energy management, facilities operations, skilled trades workflows, and broader campus infrastructure systems.

Responsibilities

Develop and improve BI dashboards and automate data input workflows

• Develop BI dashboards for monthly utility variance reviews; water management; campus metering; portfolio performance benchmarks such as lead/lag, energy use intensities (EUIs) and water use intensities (WUIs); and sustainability reporting statistics.
• Streamline and automate base layer data entry from a variety of data sources, including establishing API flows
• Identify workflows that could be further automated to improve data collection and analysis
• Make recommendations to improve reporting procedures and data visibility

Assist with campus energy management

• Assist in preparation of monthly utility variance review meetings, including data analysis and in-field investigations of drivers of high utility usage
• Support Clockworks fault detection and diagnostics program, including shadowing fault remediation tasks, attending meetings and proposing recommendations to better leverage Clockworks data
• Assist in measurement & verification of completed energy conservation measures

Other projects, as assigned  

• Recommend improvements to metadata management for meters, irrigation valves, and miscellaneous facilities data
• Research and recommend new ways to leverage AI tools given existing Facilities data and resources
• Assist with asset inventory management, including aligning asset tagging workflow with ServiceNow work order platform
• Support the preventative maintenance (PM) program, including alignment between traditional workflows and Clockworks automation

Performs other duties and responsibilities as assigned.

Qualifications, Education and/or Experience

• Current enrollment in bachelor’s degree or master’s degree program in data science; engineering; energy management; environmental science; sustainability; or other related fields.
• Strong analytical and technical data skills and ability to work with large data sets.
• Experience working with BI and data visualization tools (e.g., Power BI, Tableau, or similar); familiarity with APIs or data integration methods preferred.
• Experience in energy efficiency engineering within commercial or industrial buildings.
• Experience optimizing building energy systems through utilization of Energy
• Management Systems, energy audits and data analysis.
• Excellent interpersonal, analytical, verbal, and written communication skills.
• Attention to detail is a must.

Competencies - To perform the job successfully, an individual should demonstrate the

following competencies:

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Design’s workflows and procedures.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and

grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision.

Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitor’s transition and evaluates results.

Delegation - Delegate’s work assignments; Matches the responsibility to the person; Gives

authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

Leadership - Exhibit’s confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

Managing People - Includes staff in planning, decision-making, facilitating and process

improvement; Takes responsibility for subordinates' activities; Makes self-available to staff;

Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products, and services; Continually works to improve supervisory skills.

Quality Management - Looks for ways to improve and promote quality; Demonstrates

accuracy and thoroughness.

Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

Strategic Thinking - Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Change’s approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals,

technical procedures, or governmental regulations. Ability to write reports, business

correspondence, and procedure manuals. Ability to effectively present information and

respond to questions from groups of managers, clients, customers, and the general public. 

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills

To perform this job successfully, an individual should have knowledge of Business Systems or Document Management Database software; Lotus Notes Internet software; MS Excel Spreadsheet software and MS Word Processing software.

Preferred Knowledge and Skills

• Certified Energy Manager (CEM) certification and/or state certification as an Engineer in Training (EIT).
• Advanced understanding of MS Excel, or other information database collection and visualization technologies.
• Familiarity with fault detection and diagnostics programs.
• Familiarity with State Energy Codes and/or ASHRAE 90.1.
• Knowledge of renewable/alternative energy technologies.
• Exposure to building systems (HVAC, electrical, water systems) or energy management concepts.
• Experience with metadata management, data governance, or data quality improvement.

Physical Demands

• Potential exposure to a facilities environment that includes exposure to loud noises, temperature extremes, inclement weather conditions, airborne particles, vibration, hazardous materials, stairs, ladders, confined spaces, etc.
• Required to wear personal protective equipment and clothing when appropriate.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; risk of radiation and vibration.

The noise level in the work environment is usually moderate.

Working Conditions

• This role is considered non-essential personnel and may be eligible for flexible work arrangements in accordance with departmental policies and manager approval.

About UG2

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement.

Every team member is integral to shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.