Enforcement Unit (EU) Manager

About the Department

THIS POSITION IS OPEN TO CURRENT COLORADO RESIDENTS ONLY

THIS ANNOUNCEMENT WILL REMAIN OPEN UNTIL 5:00 PM ON TUESDAY JULY 28, 2026.

The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs  and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs.

This is a values-driven organization, committed to accountability, agility, collaboration, and respect.

We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

In addition to rewarding and meaningful work, we offer excellent benefits:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans 

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• BenefitHub state employee discount program

• MotivateMe employee wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Access to participate in employer-supported employee affinity spaces

• RTD EcoPass Commuter Program

• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs

Our agency website: Colorado Department of Labor and Employment

CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our website: https://sites.google.com/state.co.us/disability-hiring-preference/home

PLEASE NOTE: With the beginning of this program, CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviews.

Position Duties

The salary range for this position is:

This position exists to provide specialized management and oversight of the Enforcement Unit. It supports the investigation and criminal prosecution of external and internal fraudulent criminal activity concerning FAMLI by ensuring the EU has the tools, procedures, and agreements in place to successfully investigate and submit cases for prosecution. This position shall investigate any internal or external complaints regarding the behavior or conduct of any Investigator within the EEU, in consultation with the ACE Branch Manager and with the assistance of the appropriate team Supervisor. 

In this position, the work includes the strategic development of processes and procedures and goals and expectations for the FIU. This position will direct the supervisors of the 3 teams contained within the Enforcement Unit, namely, the Fraud Early Warning (FEW) team, the Fraud Investigations Team (FIT), and the Cyber Investigations Team (CIT). Some of those duties will include but are not limited to, representing the EU to FAMLI internal and external stakeholders, quality assurance review of their work/investigations, reviewing/approving timecards of direct reports, performance plans, etc. This position is the subject matter expert (SME) in EU processes and a high-level understanding of ACE and FAMLI processes. The SME’s knowledge is critical to the success of FAMLI. This position may handle requests for joint investigations with Agencies outside of FAMLI and assign a supervisor as the point of contact and direct supervisor for the investigation.

This position monitors work pattern changes by facilitating supervisors' communication within the EU. This position reviews EU unit personnel adherence to Policy and Procedures and strategic goals of the EU and approves operating expenditures. This position plans and organizes EU activities, recommends agency policy related to the EU, develops budget requests, and secures EU resources. This position provides coaching and training for EU Supervisors, initiates EU meeting discussions, and facilitates the requests for necessary tools and systems to support the EU’s mission to maintain the integrity of the FAMLI program.

This position is responsible for making interpretive-level decisions, which involve establishing what processes will be implemented, developing the budget, and reviewing the staffing patterns within work units to deploy staff. This position uses judgment and resourcefulness to interpret circumstances and establish guidelines that direct the Enforcement Unit to carry out the goals of the ACE Branch, and the FAMLI program’s mission.

Minimum Qualifications

A2A7XX Criminal Investigator VI

Minimum Qualifications:
 
Experience Only:

Eleven (11) years of relevant experience in an occupation related to the work assigned to this position, such Cyber experience, Fraud Operations two (2) of which must have been at the level of a work leader, staff authority, unit supervisor, or equivalent

Any required certifications needed for the position

Or

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to eleven (11) years, two (2) of which must have been at the level of a work leader, staff authority, unit supervisor, or equivalent

Any required certifications needed for the position

Prefered Qualifications:

• Project Management
• Managing Managers, Supervisors, Leads
• Cyber Experience 
• Operations Management Experience
• Any Law Enforcement, or Fraud related certifications 
• Experience performing similar duties as a State of Colorado classified employee.

Required Competencies:

• Operational awareness

• Integrity

• Accountability

• Management

• Attention to detail

• Teamwork

• Collaboration

• High-level Decision Making

•  Flexibility

• Problem-Solving

• Self-motivated/self-motivation

• Information Management

• High-level Critical Thinking

• Deductive Reasoning

• Advanced personal Organization

• Research Skills

• Skilled in Active Listening

• Excellent Interpersonal Skills

• Exceptional Report Writing and Reviewing Skills

Conditions of Employment:

• Must be a current Colorado resident at the time of application.
• You must pass a thorough background check prior to employment which will include the E-Verify process

Appeal Rights:

As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, https://spb.colorado.gov/forms-and-filing. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. Email address: [email protected]. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at spb.colorado.gov.

Other Qualifications

For questions regarding this recruitment, please contact : [email protected] 

 

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process. Part-time work experience will be prorated.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.

Comparative Analysis Process – Structured Application Review 

After minimum qualification screening, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.

Supplemental Questions

Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.

Work Visas

CDLE does not sponsor Work Visas of any type.

Applicant Use Of AI

The use of AI tools to aid in preparing application materials is allowed under the condition that the applicant independently verifies and confirms the information's accuracy before submission. Applicants are fully accountable for the content of their submissions and must ensure the safe and ethical use of any AI tools. Furthermore, active and direct participation in the interview process is required.

THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE AND/OR FUTURE VACANCIES

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinators at[email protected].Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-318-8200.

While a salary range is posted for this position, an eventual salary offer is determined by a comprehensive salary analysis, which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.

Benefits

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.  Please click the following link for detailed information:  www.colorado.gov/pacific/dhr/benefits 

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
 

Supplemental Questions

Required Question

Agency Information

EmployerState of ColoradoAddress See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/