Epic Grand Central Product Owner I - Digital and Technology Partners - Remote

The Product Owner is responsible for executing the strategic direction, continuous improvement, functional and technical roadmap for the product or experience.  Product Owners work with cross functional teams to:

• Ensures the team is delivering the most value it can at any given time for the organization

• Understand how to compete and differentiate in product delivery

• Build the right foundations to create and scale differentiated experiences

• Plan, manage, and drive applications for success in meeting product experience goals

• Manage backlog of product deliverables, and improvise and build on learnings from qualitative and quantitative sources and in alignment with organizational goals

• Consult with stakeholders to define requirements and develop solutions translating client’s business requirements into specific systems, applications and designs for solutions.

1. Own and maintain the product roadmap and delivery plan, ensuring alignment between strategic objectives, stakeholder priorities, and development activities.

2. Collaborate with technical teams to evaluate solution options and ensure designs align with business objectives, architecture standards, and product strategy.

3. Manage product intake, backlog refinement, prioritization, and ad hoc requests to ensure delivery teams focus on the highest-value work.

4. Define, monitor, and report on KPIs and success metrics to assess product performance and value realization.

5. Quality control: Define clear requirements, acceptance criteria for user stories and validate deliverables to ensure they meet the Definition of Done (DoD). 

6. Partner with and present to business stakeholders, value stream leaders, executives and delivery teams to align priorities, manage expectations, and drive product decisions.

7. Develop presentations and communication materials that translate complex technical, operational, and project information into clear, actionable insights for stakeholders and leadership.

8. Lead Agile product management practices, including planning, prioritization, retrospectives, and continuous improvement to maximize team effectiveness and delivery outcomes.

9. Determining the overall timelines for the projects and use tactical sessions sprints scrum huddles, documents designed to capture and track the features planned for the project  releases and sprint backlog tasks

10. Conduct demos to show the value of the product, project or service to a current or prospective business group.

11. Performs related duties as assigned or requested.

Education:

• Bachelor’s degree in a technical or healthcare discipline.

Experience:

• Seven or more years of related experience with in-depth knowledge of associated technology areas; healthcare technology experience preferred. 

• Epic Grand Central Certification and experience required

• Excellent verbal and written communication skills, including the ability to translate complex technical concepts into understandable terms, tailor communication to audience, mediate and facilitate communications between leaders, stakeholders and team members,. Communicate architecture and design effectively to all levels of management and customers. Ability to gain buy-in from stakeholders. Ability to resolve complex architecture issues. 

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $109000 - $163695 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.