Equipment Specialist
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Apply to Equipment Specialist at State of South CarolinaJob details
- Location
- Richland County, South Carolina
- Work type
- Onsite
- Posted
- today
- Apply on
- governmentjobs.com
About this role
About the Department
The South Carolina Office of Regulatory Staff (ORS) represents the public interest of South Carolina in utility regulation for the major utility industries – electric, natural gas, telecommunications, water/wastewater, and transportation – before the Public Service Commission (PSC), the court system, and state and federal regulatory bodies. Additionally, the ORS houses the state’s Energy Office, Broadband Office, Equipment Distribution Program (EDP), and has responsibility for oversight of railroad safety and natural gas pipeline safety in South Carolina.
The EDP serves South Carolina residents who have trouble hearing or speaking on the phone. The equipment in our program includes specialized phones, cell phone accessories, alerting devices and a tablet. People who qualify for the program are provided equipment at no cost to use for as long as they remain in the state. As a member of the EDP team, Equipment Specialist job duties include:
- Coordinate and complete training and installation of equipment
- Troubleshoot and coordinate repairs to include iPad applications
- Monitor and maintain equipment inventory and package/ship equipment as needed
- Participate in the development of training videos and scripts for equipment usage
- Assist in tracking and reporting of department activities
- Provide customer assistance via telephone and in-person visits
- Support other staff as needed
Position Duties
Minimum of two years of experience in telecommunications, communication equipment, or related field.
Strong interpersonal and communication (verbal and written) skills are required. Knowledge of telecommunications equipment. Proficiency in Microsoft Office suite - Outlook, Excel, Word).
Other Qualifications
- Position may require travel.
- Must possess a valid driver's license.
- All ORS employees are required to attend ethics training annually for continued employment.
- All ORS employees are prohibited from owning equity in regulated utilities.
- Work hours are Monday-Friday, 8:30 am - 5:00 pm.
- Remote work is not available, and employees work in-office at 1901 Main Street, Columbia, SC 29201.
Benefits
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Agency Information
EmployerState of South CarolinaAgency Office of Regulatory Staff Address 1901 Main StreetSuite 1500
Columbia, South Carolina, 29201 Phone803-737-0800