Wells Fargo
Phoenix, Arizona
Escalations Associate Manager
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Apply to Escalations Associate Manager at Wells FargoJob details
- Location
- Phoenix, Arizona
- Work type
- Hybrid
- Posted
- 1 week ago
- Apply on
- wf.wd1.myworkdayjobs.com
About this role
4+ years customer-facing/disputes/claims/fraud resolution experience in financial services or credit card industry, 1+ year leadership, strong communication, escalation resolution, QA and reporting skills; familiarity with Tableau, ECIP, Nexidia, NICE, FDR, CSS, CIV, JIRA.
What you'll do at Wells Fargo:
- supervising team
- resolving escalations
- managing resources
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