Executive Communications Coordinator (AUSTIN, TX)

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Executive Communications Coordinator 
Job Title: Information Specialist V 
Agency: Health & Human Services Comm 
Department: DEP EXEC COM SUPPORT SERVS 
Posting Number: 19477 
Closing Date: 01/27/2027 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Range: $5,425.33 - $7,250.00 
Pay Frequency: Monthly
Salary Group: TEXAS-B-24 
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations: Austin 
MOS Codes: 4502,4503,4505,4511,4512,4591,8055,165X,35PX,3N0X6,46A,46S,46Z,INF,MC,PA,SEI13 
 
 
 

Brief Job Description:

Performs highly advanced (senior level) informational and communications work for the System Support Services (SSS) Division Coordination Office. Work involves leading the development, coordination, and governance of executive communications, strategic messaging, and enterprise content management to support division leadership and cross-functional initiatives.

Develops and implements communication strategies, standards, and tools to ensure consistent, accurate, and decision-focused information is delivered to executive leadership and stakeholders. Serves as a central coordination point for synthesizing complex operational, policy, and program information into clear, actionable materials.
Works under minimal supervision with extensive latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

(1) Executive Communications. Develops executive-level briefing materials, including memos, one-pagers, summaries, presentations, and proposals for SSS leadership; Synthesizes complex, cross-functional information into concise, decision-ready formats; Prepares talking points, strategic summaries, and responses for leadership engagements; Reviews and edits high-visibility materials to ensure clarity, accuracy, and alignment with division priorities (30%)

(2) Strategic Messaging and Coordination. Leads development and implementation of division-wide messaging frameworks and communication strategies; Ensures consistency of messaging across SSS programs, initiatives, and leadership communications; Advises leadership and program areas on message framing, communication risks, and positioning; Coordinates inputs across multiple stakeholders to produce unified communications (20%)

(3) Content Governance and Knowledge Management. Oversees development, organization, and maintenance of division SharePoint sites and content repositories; Establishes standards for content structure, version control, accessibility, and usability; Develops and implements content governance processes, including review, approval, and lifecycle management; Ensures availability of accurate, current information to support operations and leadership decision-making (20%)

(4) Enterprise Content Development. Develops division-wide communications, reports, and informational materials; Translates technical, financial, and policy-related information into accessible formats for diverse audiences; Produces standardized templates and tools for recurring communication needs (15%)

(5) Cross-Functional Coordination. Serves as liaison between division leadership, program areas, and internal stakeholders; Integrates information across initiatives to ensure alignment and completeness; Supports coordination of division priorities through structured communication products (10%)

(6) Continuous Improvement and Tools Development. Evaluates and improves communication tools, templates, and processes; Recommends enhancements to improve efficiency, clarity, and usability of content and systems; Supports development of standardized communication practices across the division (5%)

Knowledge, Skills, and Abilities (KSAs):

Knowledge of:

• Communications strategy, messaging frameworks, and executive-level writing
• Agency programs, policies, procedures, and organizational structure
• Content management systems, including SharePoint and web-based platforms
• Information organization, accessibility standards, and usability principles

Skill in:

• Writing, editing, and synthesizing complex information for executive audiences
• Developing communication plans, templates, and standardized deliverables
• Coordinating across multiple stakeholders and program areas
• Using Microsoft Office Suite, SharePoint, and related tools

Ability to:

• Analyze and interpret complex information and present it clearly and concisely
• Develop and implement communication strategies and governance processes
• Exercise independent judgment in high-visibility and sensitive situations
• Manage multiple priorities and deadlines in a dynamic environment
• Communicate effectively with executive leadership and diverse stakeholders

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

• Experience developing executive-level briefing materials and strategic communications, such as written communications, reports, briefing materials, presentations, or other business documents.
• Experience coordinating information or projects involving multiple stakeholders, program areas, or business units preferred.
• Experience supporting communications, public information, or policy development.
• Experience developing, managing content within SharePoint, intranet platforms, document repositories, or other information management systems.
• Graduation from an accredited four-year college or university with major coursework in communications, journalism, public relations, or a related field. Experience and education may be substituted for one another.

Additional Information:

• May provide guidance, training, or oversight to staff involved in communications or content development activities
• May serve in a lead role for division-wide communication efforts

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.