New York Life Insurance
Cleveland or New York City
Experience Insights Analyst (Cleveland, OH, US)
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Apply to Experience Insights Analyst (Cleveland, OH, US) at New York Life InsuranceJob details
- Location
- Cleveland or New York City
- Work type
- Hybrid
- Compensation
- $58,500 - $83,500/yr
- Posted
- 1 week ago
- Apply on
- jobs.newyorklife.com
About this role
Experience in customer experience, insights, analytics, quality, or service operations; strong analytical, problem-solving, and communication skills; experience with operational and interaction data; familiarity with call/speech/interaction analytics; FINRA licensing and pre-hire fingerprinting required.
What you'll do at New York Life Insurance:
- analyzing journeys
- generating insights
- creating dashboards
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