Facility Supervisor

The Facilities Supervisor will manage hourly field Technicians, day-to-day maintenance of physical
buildings, vendor relationship and support of capital projects. Assure the effective functioning of
facilities across multiple states to provide an efficient and safe working environment for
employees and their activities by using best business practices to manage resources, services
and processes to meet the needs of the company.

Primary Responsibilities

Build and maintain a collaborative relationship with center operations in order to execute on
organization strategic pillars
• Support the development and implementation of best practices for the field team to drive
results. Processes include monthly technician schedules and effective communication
between Facilities and Operations to ensure accountability to corporate initiatives.
• Management of third party service providers, to include scheduling of work and
communication of scope and timing of repairs and projects with operational leadership to
minimize impact to business.
• Ensure efficiency and productivity of all Facilities Technicians. Oversee efficiency and
adherence to weekly scheduling, preventative maintenance routines, corrective maintenance
and execution of Facility’s commitment to excellence.
• Develop contractor and vendor relationships for corrective and planned facilities services to
maintain a cost competitive environment while adhering to service level expectations.
• Acts as a subject matter expert for center operations and Facilities team through proactive
communication with local operations partners, interaction with Licensing Representatives to
ensure that all facility related regulations are met and ensuring compliance with all CPSC
playground safety regulations.
• Manage maintenance and building related functions associated with operating and closed
school locations. Plans and recommends capital equipment purchases to support and
improve the portfolio of facilities.
• Proactively communicate and provide feedback for continuous improvement of processes and
procedures to drive Facilities to a high performing preventative and responsive repair
program.
• Schedule travel as needed to fulfill all job requirements and provide the necessary in-person
time with Facility Technicians, operations partners and service providers.
• Ensure a safe working environment for all employees through the commitment to company
safety policies and procedures