Family Support Services Administrative Assistant V (AUSTIN, TX)

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Functional Title: Family Support Services Administrative Assistant V 
Job Title: Administrative Assistant V 
Agency: Health & Human Services Comm 
Department: FSS Cont, Fin & Admn Supp 89th 
Posting Number: 17408 
Closing Date: 06/11/2026 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Range: $3,581.33 - $5,137.69 
Pay Frequency: Monthly
Salary Group: TEXAS-A-17 
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations: Austin 
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN 
YN,YNS 
 
 

Brief Job Description:

The position reports to the Family Support Services Operations Program Supervisor. Performs advanced (senior-level) administrative support work. Work involves supporting the Associate Commissioner and Director of Grants, Contracts & Fiscal Administration, coordinating the distribution of information, developing filing systems, and coordinating internal administrative support work. May supervise the work of other administrative staff. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

Attends work on a regular and and predictable schedules in accordance with agency leave policy and performs other duties as assigned. 

Manages and maintains schedules and travel arrangements for managers, directors, and executives. This work includes scheduling individual and division meetings, making adjustments to meeting invitations when needed, making travel arrangements including airfare, hotel, and car reservations, submitting travel claims on behalf of directors and executives.

Coordinates meetings, conferences, and seminars. This work includes reserving space, making name tags, making sign-in sheets, creating certificates for attendees, preparing and/or copying materials for attendees such as handouts, working the registration table, and other support work. 

Develops and maintains filing, record-keeping, and records management systems. This work includes maintaining naming conventions on the share drive and assisting executives in maintaining files and record keeping.

Coordinates general office duties such as ordering supplies, submitting purchase orders, and assisting with general human resources work. This work includes backing up other administrative staff in the ordering of office supplies, gathering information from division staff on purchasing needs, scheduling interviews for job applicants, assisting with the on-boarding process for new employees, and other support work. 

Provides assistance managing phone calls and voicemails, routing messages, monitoring emails, and greeting and directing visitors to the correct staff. 

Coordinates the preparation, editing, and distribution of correspondence, reports, studies, forms, manuals and documents. This work includes reviewing and maintaining the FSS New Employee Handbook.

Assists in the development of administrative policies and procedures for the FSS division. 

Responds to questions regarding program or administrative policies, and procedures. 

Collects, compiles and edits data for charts, graphs, and databases, and prepares summaries or reports.

Assists in researching questions submitted by staff regarding agency processes and procedures.

Trains other administrative staff.

Performs related work as assigned.       

Knowledge, Skills and Abilities (KSAs):

Knowledge of office practices and administrative procedures.

Skill in the use of standard office equipment and software.

Ability to implement new administrative systems and procedures and to evaluate their effectiveness; to interpret rules, regulations, policies, and procedures; to communicate effectively; and to supervise the work of others.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Experience in clerical or administrative support work. Graduation from a standard senior high school or equivalent is generally preferred. Experience and education may be substituted for one another.

Additional Information:

The selected candidate for this position will be required to work in our Austin office. This position offers a hybrid schedule of remote (telework) and in-office work and staff may have the opportunity to telework as HHSC telework policy allows.  

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.