Family Support Services Administrative Asst III (AUSTIN, TX)

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Functional Title: Family Support Services Administrative Asst III 
Job Title: Administrative Asst III 
Agency: Health & Human Services Comm 
Department: FSS Cont, Fin & Admn Supp 89th 
Posting Number: 17414 
Closing Date: 06/11/2026 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Range: $2,953.25 - $3,833.33 
Pay Frequency: Monthly
Salary Group: TEXAS-A-13 
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations: Austin 
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN 
YN,YNS 
 
 

Brief Job Description:

The position reports to the Family Support Services Operations Program Superviser. Performs complex (journey-level) administrative support. Work involves distributing information, maintaining filing systems, and performing administrative support work such as reserving meeting space and preparing materials for meetings and events, making travel arrangements for staff and submitting travel claims. This position trains others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Coordinates meetings, conferences, and seminars. This work includes reserving space, making name tags, making sign-in sheets, creating certificates for attendees, preparing and/or copying materials for attendees such as handouts, working the registration table, and more. 

Manages and maintains schedules and travel arrangements for managers and directors. This work includes scheduling individual and team meetings, making adjustments to meeting invitiations when needed, making travel arrangements including airfare, hotel, and car reservations, submitting travel claims on behalf of managers and directors.

Coordinates general office duties such as ordering supplies, submitting purchase orders, and assisting with general human resources work. This work includes gathering input from other division employees regarding their office supply needs and/or purchasing needs, scheduling interviews for job applicants, and more.

Develops and maintains filing, record-keeping, and records management systems. This work includes maintaining naming conventions on the share drive and assisting team manager in maintaining files and record keeping.

Provides assistance managing phone calls, taking and delivering messages, and ensuring staff know when visitors have arrived.

Coordinates the preparation of documents for FSS, such as handouts for meetings and materials for events. 

Responds to questions regarding program information and policies.

Assists in researching issues or questions submitted by staff regarding agency processes and procedures.

Develops and reviews training materials when needed.

Trains others on a limited basis (primarily fellow administrative staff).

Knowledge, Skills and Abilities (KSAs):

Skill in planning, prioritizing, and coordinating work in an independent manner.

Ability to analyze data and pay close attention to detail.

Skill in the use of word processing and document layout and design. 

Knowledge of electronic data and use of spreadsheet software. 

Knowledge of internet research and use.

Skill in interpreting policy and procedures.

Skill in applying departmental policies, procedures, and regulations.

Skill in organizing filing systems, schedules, and daily activities and in coordinating and/or planning meetings.

Ability to implement administrative procedures and evaluate their effectiveness.

Ability to communicate effectively both orally and in writing.

Ability to work well under pressure with limited time restraints.

Registrations, Licensure Requirements or Certifications:

NA

Initial Screening Criteria:

Experience in clerical or administrative support work. Graduation from a standard senior high school or equivalent is generally preferred. Experience and education may be substituted for one another.

Additional Information:

The selected candidate for this position will be required to work in our Austin office. This position offers a hybrid schedule of remote (telework) and in-office work and staff may have the opportunity to telework as HHSC telework policy allows.  

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.