Field Manager

Field Manager- Janitorial Services

Day Shift- Full Time

Salary $60,000.00/ Car allowance: $500.00 

4M is growing and that means we need to grow our family of Team Members.  We’re looking for Team Members that are energetic and highly motivated that want to be part of a winning team.  If you are detail-oriented, flexible and have reliable transportation, we should talk. 

Job Description;

Oversee management at accounts in assigned area, support achievement of the annual corporate profit goal, meet and exceed area's annual revenue & profit goal, achieve account retention, establish long term relationships with the customers, recruit, manage and maintain a safe work environment. Field Manager oversees daily cleaning operations across multiple job sites within a defined area. This role ensures high standards of cleanliness, safety, and client satisfaction by leading frontline janitorial teams, conducting site inspections, and managing supplies and schedules.

Supervision and Management:  

• Supervise and coordinate the activities of cleaning staff, including scheduling, assigning tasks, and monitoring performance.  
• Train and mentor staff on cleaning procedures, safety protocols, and company standards.  
• Evaluate employee performance and provide feedback and coaching.  
• Address employee concerns and resolve issues promptly. 
• Supervise, support, and train janitorial staff at assigned locations 
• Conduct routine inspections to ensure quality standards are met 
• Schedule staff shifts and approve timecards or attendance records 
• Address client concerns and ensure service delivery meets expectations 
• Maintain inventory of cleaning supplies and ensure proper equipment usage 
• Ensure compliance with safety regulations and company policies 
• Report site performance and staffing needs to the District Manager 
• Assist with onboarding and performance evaluations of janitorial staff 
• Respond to emergency cleanups or last-minute schedule changes 

Operations and Quality Control: 

• Develop and implement cleaning schedules and procedures to ensure consistent and effective cleaning services.  
• Inspect cleaned areas to ensure they meet quality standards and client expectations.  
• Identify areas for improvement in cleaning processes and implement solutions and complete inspections as needed. 
• Ensure compliance with industry standards, safety regulations, and client requirements.  
• Ensure compliance with contract specifications.  
• P&L Responsibility.  

Customer Relations: 

• Serve as the primary point of contact for clients and customers regarding cleaning services.  
• Address customer inquiries and complaints promptly and professionally.  
• Build and maintain positive relationships with clients and stakeholders.  

Administrative Tasks: 

• Complete necessary paperwork and reports related to cleaning operations.  
• Assist with administrative tasks as needed, such as payroll and scheduling.  
• May be responsible for hiring, onboarding, and training new employees. 

Supervisory Responsibility: 

• Supports Account Managers, supervisors and general cleaners.  

Required Education and Experience: 

• Minimum of 3 years’ progressively responsible leadership experience in industry or related industry.