Fleet Maintenance Lead Technician

Fleet Maintenance Technicians are responsible for maintaining and repairing transportation delivery equipment used for the delivery and unloading of merchandise at Chick-fil-A restaurants.   The Fleet Maintenance Technician—Lead Tech is responsible for servicing a broad array of equipment, including heavy duty tractors, refrigeration units, insulated trailers and hydraulic liftgates in a safe, orderly, and timely fashion to maximize equipment availability for delivery.  Lead Tech Maintenance technicians are also responsible for completing maintenance and repairs to transportation equipment air conditioning and refrigeration units.   Lead techs provide Fleet Maintenance Technicians and other personnel into dynamic problem-solving team members focused on caring for their teammates in Transportation, the Distribution Center and ultimately the Operators and Restaurants.

About Chick-fil-A Supply  

Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com. 

• Perform preventative, and corrective maintenance in accordance with manufacturer specifications, fleet management policies, work order instructions, and safety, quality, and compliance requirements 

• Develops strategies and plans to align available resources and external service providers with the needs of Transportation Operations to maximize the availability of safe and reliable equipment. 

• Plans and dispatches daily, weekly, and monthly maintenance activities, including the coordination of services from external vendors. 

• Maintains parts inventory and performs Monthly Inventory to accurately account for all parts spend. 

• Plans equipment moves for maintenance to maximize uptime availability for the transportation team. 

• Proactively communicates with Transportation Operations / DC Operations all maintenance issues which can disrupt delivery service to restaurants. 

• Supports off-shift critical work and emergency repairs. 

• Completes thorough documentation and closes out work orders for repairs and maintenance activities in the Fleet Maintenance Management System 

• Diagnose complex mechanical and electrical problems, utilizing technology/software where applicable. 

• Completes complex and detailed mechanical and electrical inspection and repairs with minimum supervision. 

• Inspect and maintain vehicle supplies and equipment. 

• Identifies root cause for defects and performs repairs accordingly.  

• Repair delivery equipment, tractors, trailers, bobtails and passenger vehicles or any piece of equipment used for the delivery and unloading of restaurant merchandise 

• Use hand tools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches, lathes, welding equipment, drill press and jacks and hoists 

• Raise trucks and heavy parts or equipment using hydraulic jacks or hoists 

• Immediately communicate problems with Supervisor or Manager 

• Obey traffic laws and follow established traffic and transportation procedures. 

• Adhere to Federal Motor Carrier Guidelines 

• May be required to operate a company vehicle to repair equipment as part of a roadside service call. 

• Maintain a clean and organized work area. 

• Work in a safe manner according to company policies and federal, state, and local regulations 

• Train other employees and act as a mentor 

• Other duties as assigned 

• EPA 608 & EPA 609 Certification 

• Demonstrated proficiency in the diagnostics and repair of brake systems both air and hydraulic.  

• Demonstrated proficiency in the diagnostics and repair of diesel engines.  

• Demonstrated proficiency in the diagnostics and repair of refrigeration unit systems and subsystems. 

• Demonstrated proficiency in the diagnostics and repair of hydraulic liftgates. 

• Ability to troubleshoot and repair mechanical and electrical problems. 

• Demonstrated ability and willingness to oversee and inspect the work of colleagues – including the ability to communicate required corrections. 

• Valid driver’s license to operate applicable company vehicles. 

• Must be able to walk extensively. 

• Must be able to stand for long periods of time usually for 8-10 hours. 

• Must be able to lift 30-60 lbs. repetitively and heavier items weighing up to 100 lbs. occasionally and frequently push or pull three hundred (300) pounds. 

• Must be capable of  working Autonomously 

• Must be capable of working in a mobile fashion to support transportation operations 

• Must be willing to work nights, weekends, and shifts. 

• Must be willing to acquire / provide own tools  

• Must be willing to be on call for Fleet related Breakdowns 

• Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications. 

• ASE Certifications or willingness to acquire. 

• Willingness to acquire CDL. 

• Prior experience using a Fleet Maintenance Management System 

• Prior experience with Microsoft Office programs 

• Prior experience supervising and coaching others with regards to work quality and safety 

• Material handling equipment experience is a plus since a forklift is used on occasion 

• Demonstrated knowledge and experience with welding