Food & Beverage Coordinator| Full-Time| St. Charles Convention Center

Food & Beverage Coordinator is responsible for coordinating the execution/service of all catered & concessions events. The Food & Beverage Coordinator must be personable and able to work in an ever-changing fast-paced environment.  

This role pays an hourly rate of $23.00-$26.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until October 23, 2026.

• Coordination of Catering and Concessions Food and beverage operations, including scheduling, ordering, inventory, labor costs, and equipment maintenance.
• Ensure legal, efficient, professional, and profitable operation of the venue.
• Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements.
• Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
• Responsible for coordinating the serving of meals to guests or directing guests to the buffet line.
• Responsible for coordinating beverage service to guests, including alcoholic beverages. 
• Check the guest's ID to verify the minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Responsible for executing all directives stated in all Banquet Event Orders.
  Responsible for completion and updating of administrative paperwork associated with events, i.e., diagrams, timelines, and side-work assignments.
• Responsible for ensuring tableware and linens are ordered and replaced as necessary.
• Identify ingredients and explain how various items on the menu are prepared.
• Assists in setting up banquet functions, including linens, dishware, glassware, and silverware.
• Responsible for observing guests to respond to any additional requests and determine them before, during, or after the meal is served.
• Maintains sanitation, health, and safety standards in work areas.
• Show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to the start of the event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• Coordinates with F&B team on projects including training, inventory, and special events.
• Coordinates with the Concessions Department in setting up additional outlets when business demands it.
• Enforces all Oak View Group policies and procedures.
• Practices excellent Human Resources skills regarding employee relations, corrective action, coaching, and counseling employees and completes all necessary HR-related paperwork.
• Required to support assigned events as scheduled, which include nights, weekends, and holidays. Point of contact for the client upon arrival through the entire event.
• All other duties as assigned by the F&B Director and General Manager.

• Associate's degree in Business Management or Hospitality preferred but will consider relevant work experience.
• 1-2 years of experience working in a food & beverage capacity in a high-volume, fast-paced restaurant or catering environment.
• Capable of operating in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.