Food Runner (Full-Time)

Essential Functions 

• Assists the service staff in the service of food for the guests. 
• Ensure service is more efficient and timelier and to guarantee the best possible dining experience for the guest. 
• Completes opening, closing, and side work. 
• Sets up food carts and stations for service. 
• Communicates with and supports all staff to better serve the guests. 
• Deliver food and beverages to guests in an accurate and timely manner. 
• Expo build tickets on food and kitchen line. 
• Monitor each guest's dining experience. 
• Pre-set tables for dining and clear tables for the next course. 
• Be knowledgeable of all menu items with ingredients in relation to common dietary restrictions. 
• Always maintain a clean dining area. 
• Ensure all equipment is in operation order and all supplies are up to par.  
• Report equipment that needs repair or supplies that need to be ordered. 
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. 
• Follow 4 Keys service standards, standard operation procedures, and safety standards. 
• Follow safety and security procedures. 
• Work cohesively with co-workers and all departments as part of a team. 
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations. 
• Adhere to attendance and reliability standards. 
• Follow all additional duties as assigned by management. 

Skills and Abilities 

• Understand the mission, vision, and goals of the hotel. 
• Must be able to prioritize and work efficiently with limited supervision. 
• Must be detail-oriented and able to multi-task efficiently. 
• Must be able to speak, understand, and communicate the primary language(s) used in the workplace. 
• Must possess excellent communication, follow-up, and organizational skills. 
• Must have the ability to push, pull, bend, squat, and lift regularly. 
• Use of personal protective equipment (PPE) as needed for duty assigned and with the use of required tools and equipment. 
• Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow up. 
• Be a clear thinker, remain calm, and resolve problems using good judgment. 
• Follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team. 

Job Qualifications/Requirements 

Education: High School Diploma or GED equivalence required 

Experience: Minimum 1 year experience in similar role 

Additional: Will be required to work flexible scheduled shifts based on business needs 

• Flexible and long hours sometimes required
• Must be able to lift and/or carry up to 50 pounds
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation 
• Ability to stand and walk for extended periods of time
• Ability to bend and twist, push and pull, stoop, and kneel