Food Safety Director

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.

At Chick-fil-A, Food Safety Directors are responsible for leading the restaurant's food safety and quality initiatives while developing systems that protect our guests, our team, and our brand. Food Safety Directors serve as the subject matter expert for food safety by ensuring compliance with Chick-fil-A standards, regulatory requirements, and restaurant procedures. They provide coaching, support, and accountability to Managers and Team Members while driving continuous improvement in food quality, cleanliness, and operational excellence. Food Safety Directors lead beyond their assigned shifts by identifying risks, implementing sustainable solutions, and creating a culture where food safety is everyone's responsibility. They successfully complete the Director Level Up Packet and have demonstrated the ability to lead through influence, develop others, and take ownership of results.

Other Requirements:

• Must average 30+ Hours/Week (rolling 3 months)
• Must have availability to lead three opening/closing shifts (including two night closes)
• Must have Friday & Saturday availability (one closing required)
• Successfully completes Director Level Up Packet
• Maintains proficiency in restaurant operations and leadership expectations
• Embodies and upholds Core Values, Ownership, and Professionalism
• Champions and protects the Culture, Vision, Mission, and Purpose
• Leads and develops Managers, Trainers, and Team Members through coaching, accountability, and example
• Owns assigned projects and follows through on deadlines
• Drives continuous improvement through self-development, projects, and store growth initiatives

Responsibilities include:

• Owns the restaurant's food safety and quality systems while ensuring compliance with Chick-fil-A standards.
• Oversees Food Safety Assessments (FSA), EcoSure inspections, Quality Improvement Visits (QIV), Secret Shopper evaluations, and other operational audits.
• Develops and executes action plans to address inspection findings and drive continuous improvement.
• Maintains restaurant readiness for all food safety inspections and audits.
• Ensures food safety documentation, temperature logs, cleaning records, and required reports are accurate and completed on time.
• Monitors food quality to ensure products consistently meet Chick-fil-A standards.
• Coaches and develops Managers, Trainers, and Team Members on food safety, sanitation, and quality best practices.
• Conducts routine food safety audits, investigates concerns, identifies root causes, and implements sustainable solutions.
• Partners with Directors and Managers to strengthen food safety systems and communicates priorities, results, and action plans with leadership.
• Models ownership, accountability, and attention to detail while fostering a culture of food safety and quality.
• Performs any responsibilities needed to support the success of the restaurant.
• Strictly adheres to all company policies and procedures.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Requirements

• Previous experience preferred
• Previous leadership experience an asset
• Hard-working
• Team-oriented
• Friendly
• Honest
• Great customer skills
• Ability to drive results