Front Desk Night Audit Clerk, Holiday Inn Estes Park

Overview:

Delaware North Parks and Resorts is hiring a full-time Front Desk Clerk to join our team at Holiday Inn Estes Park in Estes Park, Colorado. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

Additional Details:

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• 50% off food & beverages
• 20% off retail items
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

 

Life in Estes Park

Looking for a job you love in a place you'll never want to leave? Be part of a global team on the doorstep of Rocky Mountain National Park! Enjoy the thrill of the outdoor activities with the convenience of living in the town of Estes Park.

• Dorm-style housing available for $85/ week, including wi-fi and all utilities
• Low-cost off-site laundry facility
• Tons of outdoor activities, including:
  • Access to hiking and backcountry skiing in Rocky Mountain National Park
  • Rock climbing in Performance Park
  • Mountain biking in Hermit Park
  • Horseback riding, nature watching, camping, fishing, and much more!

Unit Description:

Holiday Inn Estes Park is a haven for outdoor enthusiasts. The hotel is only two miles from the Rocky Mountain National Park and a short walk to the heart of town. Our natural playground offers many outdoor activities: hiking, biking, fly fishing, and rafting. We offer on-site housing and discounts on meals, retail, and lodging.

 

 

We accept applications on an ongoing basis until the role is filled. There is no fixed deadline to apply.

Responsibilities:

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
• Manage cash and credit card transactions while keeping accurate paperwork
• Resolve small guest issues immediately, delivering items to guests as needed
• Monitor and balance the daily figures, post room and tax charges on guest accounts

Qualifications:

• Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
• Ability to multitask, function in a professional manner under pressure from guests and supervisors
• No high school diploma or GED required

Physical Requirements:

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts