Front Desk Representative

<div class="benefits"> <div><strong>Benefits:</strong></div> <ul> <li>Opportunity for advancement</li> <li>Training & development</li> </ul> </div> <div class="trix-content"> <div>Goldfish Swim School is hiring <strong>Front Desk Representatives </strong>to support our mission of teaching life-saving water safety skills while delivering a <strong>GOLDEN </strong>experience for families. This role is ideal for friendly, organized, and reliable<strong> </strong>candidates who enjoy working with people and are seeking opportunities to grow within a mission-driven team.<br>Whether you're an experienced customer service professional, someone with sales or childcare experience, or a team-oriented candidate ready to embrace professional development, we'd love to meet you. <br><strong>Are you ready to </strong><strong><em>splash</em></strong><strong> into the fun at our 90-degree pool?</strong> <strong>Join the Goldfish Swim School - Needham Crew!<br><br>Job Type: Part-Time<br>Pay: $17 - $19 per hour<br>Hours Required: Minimum of 2 shifts/week (Avg. shift length: 5 hrs/day)<br></strong><br><strong><u>What You'll Do </u></strong> </div><ul> <li>Greet and assist families in person, over the phone, and via email/text</li> <li>Educate families on Goldfish programs, scheduling, and enrollment options</li> <li>Complete registration, billing tasks, and daily reports accurately</li> <li>Maintain a welcoming front desk environment and support daily facility operations</li> <li>Collaborate with pool deck team to ensure a smooth swimming experience</li> </ul><div><strong><u>Requirements/Qualifications:</u></strong></div><ul> <li><strong>Must be at least 16 years old</strong></li> <li>Strong communication, organization, customer service skills and <strong>reliability</strong> </li> <li> <strong>Must be comfortable working with computers </strong>and web-based systems</li> <li>Able to <strong>learn new technology</strong> quickly and navigate Google Workspace platforms</li> <li>Sales, customer service, childcare or hospitality experience preferred</li> <li> <strong>Swim Instructor training and Lifeguard certification</strong> <strong>required</strong> as part of the role</li> </ul><div><strong><u>Training & Growth</u></strong></div><ul> <li><strong>Paid training provided</strong></li> <li> <strong>Lifeguard certification is required while employed</strong><ul> <li>Courses made available to you for completion within 90 days of employment</li> <li><strong>You are paid for training time</strong></li> </ul> </li> <li>Opportunities for <strong>internal promotions and leadership growth</strong> </li> <li>Opportunities to play a role in both the <strong><em>dry </em></strong><strong>side</strong> and <strong><em>wet </em></strong><strong>side</strong> of Goldfish Swim School</li> </ul><div>Join a supportive team that values development, professionalism, and creating positive experiences for families. <strong>Apply today!</strong> </div> </div>