Bishop Gadsden Episcopal Retirement
Charleston, South Carolina
Ft Human Resources (HR) Operations Assistant
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Description
Why This Role Matters:
You’ll be one of the first points of contact for employees, candidates, residents, and visitors—setting the tone for how people experience Bishop Gadsden and our HR Department. Your professionalism, responsiveness, and warmth will ensure everyone feels welcomed, respected, and supported.
What You'll Do:
As our Human Resources Operations Assistant, you’ll play a vital role in keeping HR operations running smoothly while delivering top-tier internal customer service:
- Manage the HR inbox, responding promptly and accurately to employment-related inquiries
- Ensure timely follow-up, problem resolution, and proper routing of requests
- Support the HR Operations Manager with reporting and HRIS administration
- Maintain accurate and complete employee records (job data, pay rates, organizational structure, and more)
- Process employment verification requests within 24 hours
- Assist with audits and mandatory reporting (I-9, EEO, compliance reviews, etc.)
- Greet office visitors, answer and return phone calls, and direct inquiries appropriately
- Help plan HR events and recognition ceremonies
- Prepare and send thoughtful correspondence (birthday cards, sympathy notes, special acknowledgements, etc.)
- Safeguard confidential information at all times
Requirements
Ideal Candidate:
- Detail-oriented with exceptional follow-up and prioritization skills
- Clear, professional verbal and written communicator
- Warm, approachable, and service-minded
- Highly organized with strong time management abilities
- Proactive problem-solver who enjoys improving processes
Qualifications:
- Associate’s or Bachelor’s degree preferred
or High School Diploma with 5 years of HR experience - Advanced proficiency in Microsoft Office (Excel, Word, Outlook)
- Experience working in an HRIS system (Paylocity preferred)
- Ability to read, write, speak, and understand English
- Comfortable working with numbers and written materials