Career Opportunities: FT Lead Asset Protection Coordinator ($21.75 -31.60 hrly) (507873)

Requisition ID 507873 - Posted  - Hannaford - USA-VT-South Burlington-935 Shelburne Road - Retail Operations

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Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

Job Title:  Lead Asset Protection Coordinator

Job Category: Leader III

Job Code:  125 FT

Department:  District General Office

Reports To:  Regional Asset Protection Manager

 

 

Primary Purpose: Lead Asset Protection Coordinators are responsible for supporting Asset Protection functions within their assigned District to achieve best in class service, healthy business partnerships, profit analysis, and asset protection investigations. The Lead Asset Protection Coordinator provides day to day support in three critical areas:

• Provides back up and support to the Regional Asset Protection Manager by acting as a resource for and providing guidance to store management and Asset Protection Coordinators within a District.
• Supports and conducts internal and external asset protection investigations.
• Supports the technical asset protection systems, applications and installations.

 

Duties and Responsibilities:

Support Regional Asset Protection Manager

• Support the Regional Asset Protection Manager in reviewing incident cases within the Hannaford reporting system to ensure compliance.

• Partner with the Regional Asset Protection Manager and Store Management in the areas of Center Store operations, Cash Handling, and direct store delivery regarding potential shrink opportunities.
• Support Regional Asset Protection Manager and Center Store Specialist in reviewing shrink scorecard, theft trends, inventory results to determine next steps. 
• Support the Regional Asset Protection Manager in reviewing the quarterly Asset Protection store review to capture trends within their district.
• Establish a partnership with Security Vendors, Local Communities, Law enforcement, District Attorney’s office, and Retail Loss Prevention groups.
• Maintain a close working relationship with Associate Relations, Legal, Pharmacy Operations, and other internal business partners.
• Assist the Regional Asset Protection Manager with hiring and training new Asset Protection Coordinators.
• Compile Asset Protection Coordinator schedules in an assigned district. Support Regional Asset Protection Managers to ensure all Asset Protection Coordinators’ are scheduled around the needs of the business.
• Provide direction, training, and support to Asset Protection Coordinators in the areas of external/internal theft resolution, physical security and shrink control.
• Support the Regional Asset Protection Manager in the performance management process of Asset Protection associates.
• Assist with the hiring process of newly hired Asset Protection Coordinators.

Asset Protection Investigations

• Conduct surveillance utilizing the closed-circuit tv system to identify, observe, and apprehend or deter individuals from committing internal and external theft.

• Utilize exception-based reporting to initiate and investigate internal/external theft trends.

• Complete timely internal investigations and conduct interviews in partnership with Regional Asset Protection Manager, Associate Relations, and Store Leadership for appropriate resolution.
• Lead Investigation efforts regarding ORC and fraud cases, act as a liaison between corporate investigators and the Hannaford banner for a timely resolution.
• Investigate protentional internal/external loyalty reward program fraud.
• Partner with the Store Leadership to conduct a quarterly assessment identifying Safety, Asset protection and Store Operational deficiencies for improvement or correction.

Support Technical Asset Protection Systems, Applications and Installations

• Maintain security and special detail vendor relations, including ensuring all post orders and schedules are being followed.

• Ensure all physical security equipment including CCTV, Alarms, Safes, and Cores are functioning properly.

• Follow up on CCTV/maintenance requests to ensure timely and proper resolution.
• Coordinate and support key and core conversions for retail locations.
• Support new store openings, Capital Projects, and remodels with physical security standards including but not limited to Security Alarms, Locks/Keys, and CCTV equipment.
• Partner with security vendors and Regional Asset Protection Manager to ensure proper coverage of high theft/traffic areas are covered by CCTV.
• Utilization of the Kronos scheduling system to assist the Regional Asset Protection Manager with internal investigations, scheduling, and time & attendance within the district.
• Support the Regional Asset Protection Manager with Asset Protection components of construction projects.

Qualifications:

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Able to work independently in a structured environment.
• Ability to handle sensitive and confidential information and to maintain composure in varying situations.
• Must have the ability to travel 15-20% of the time with overnight travel as needed.
• Excellent observational skills and the ability to recall and describe detailed facts.
• Must meet minimum age requirements and pass a criminal background check.

• NEW YORK STATE:  Must have, and maintain throughout employment, a valid New York State Security License or be able to obtain one within 90 days of hire, including a successfully passing a background check. Must be able to provide documentation as needed to verify current status of License at any time.

Scheduling Requirements:

• Ability to work flexible, full-time schedules to include days, evenings, weekends and holidays. The Regional Asset Protection Manager has the right to modify or complete your schedule at any time based on the needs of the business.
• Adhere to established retail guidelines as it pertains to breaks, meals, time off and vacation requests. 

 

Perks:

• Paid training.
• Mileage reimbursement and travel pay.
• Flexible schedule.
• Full medical, dental, and eye insurance plans available.
• 401k (competitive matching).
• Enhanced My Hannaford Rewards.

 

 

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the position.

 

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.