General Operations Manager

INTERNAL JOB POSTING ALERT

POST DATE:  7/21/2026 NOON (EST)          END DATE: 7/28/2026 NOON (EST)

Associates are required to apply for job openings only during the specified time frame mentioned above. No exceptions will be made.

TO APPLY: Interested candidates should complete the Internal Application through the Internal Job Board. Associates applying for this position must post within the designated time frame, meet minimum job requirements and should not have any Performance Notifications currently on file.  Associates must maintain good standing throughout the posting / hiring process.

This position is responsible for providing overall leadership, management, and strategic direction to maintain inventory accuracy, and set daily production schedules for all distribution and transportation operations.

The General Operations Manager position is located in Olive Branch, MS.

You'll be excited about this opportunity because you will....

• Thrive in a fast-paced, dynamic distribution environment
• Make people-centered decisions and take action with empathy and care
• Stay ahead of a 20% year-over-year growth rate
• Demonstrate a strong commitment to both internal and external customers
• Ensure consistency and reliability in distribution processes
• Communicate effectively and build strong interpersonal relationships across all levels of the organization, with excellent leadership and consensus-building skills
• Drive continuous improvement in productivity, cost control, service, inventory accuracy, housekeeping, and safety
• Achieve efficiency and production objectives while maintaining quality standards
• Motivate your team to collaborate and perform at their best
• Develop, monitor, and achieve financial plans and budgets
• Manage projects within tight timeframes and budget constraints
• Operate in a way that maximizes productivity and supports corporate profitability
• Develop and maintain systems, processes, and procedures to ensure inventory accuracy
• Leverage your proficiency in WMS systems to enhance inventory control and accuracy

Check out some of the required qualifications we are looking for in amazing candidates….

• Bachelor's Degree in Business, Logistics, Supply Chain or related area
• At least 6-8 years management experience (10-12 in lieu of degree) with a progressive track record of increasing responsibility in distribution, logistics or manufacturing environment
• Experience managing a large exempt workforce required; Proven proficient knowledge of Microsoft Office applications (Excel, Access, PowerPoint, Microsoft Projects, etc.)
• Exceptional ability to deliver engaging, informative, well-organized presentations to all levels

We prefer some of these qualities as well….

• Master’s Degree in Business, Logistics, Engineering, Supply Chain or related field
• Previous Supply Chain Logistics, Transportation, or Engineering experience
• Continuous improvement and lean manufacturing expertise
• A wide range of logistics experience which may include start-ups, business turnarounds, expansion, new technologies, and equipment additions
• Change management including products and process
• Experience with the implementation and execution of final mile home delivery solutions. Specifically, the preparation and delivery of high-quality furniture to a customer's home and/or to retail locations.
• Ability to manipulate large quantities of data to drive business decisions is a must – an expert in Microsoft Excel essential

Review these physical requirements, as they play a major part in this role….

• Able to bend, reach, squat, climb stairs/ladders, stand, and walk
• Able to move, lift or carry heavy objects or materials

​​​Our company benefits are second to none in the industry….

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offerings, please visit MyWSIBenefits.com

EOE