Plaid

Head of Support

Remote$124,800 - $223,200/yrPosted 2 weeks ago

Job details

Work type
Remote
Compensation
$124,800 - $223,200/yr
Posted
2 weeks ago
Apply on
jobs.ashbyhq.com

About this role

10+ years in technical/customer support with 5+ years leading managers in a scaling B2B SaaS or API company; 3+ years running global support operations; fintech/payments experience preferred; proven senior-level incident ownership and cross-functional collaboration.

What you'll do at Plaid:

  • Own strategy
  • Unite teams
  • Lead managers

Apply to this Head of Support role at Plaid with a tailored resume on ApplyBolt.

About Plaid