Plaid
Head of Support
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Apply to Head of Support at PlaidJob details
- Work type
- Remote
- Compensation
- $124,800 - $223,200/yr
- Posted
- May 18, 2026
- Apply on
- jobs.ashbyhq.com
About this role
10+ years in technical/customer support with 5+ years leading managers in a scaling B2B SaaS or API company; 3+ years running global support operations; fintech/payments experience preferred; proven senior-level incident ownership and cross-functional collaboration.
What you'll do at Plaid:
- Own strategy
- Unite teams
- Lead managers
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