Healthcare Assistant - Desert Sky

SUMMARY
 The Health Care Assistant is responsible for the performance of front and back-office duties in Planned Parenthood Health Centers. Health Care Assistants are not guaranteed work at any particular Health Center. PPAZ reserves the right to move Health Care Assistants to any Health Center, as needed, for business purposes. PPAZ, from time to time, adjusts its Health Center schedules and, therefore, Health Care Assistants may be required to change their weekly work schedule and total hours worked.  

Work Hours:  Mon - Fri 8 hours a day with (1) Late night.

GENERAL PRIORITIES

Front Office 
•    Front desk reception 
•    Schedules appointments
•    Maintains medical records 
•    Billing and cash handling 

DIRECT RESPONSIBILITIES
Back Office 
•    Inventory and maintenance 
•    Instrument sterilization 
•    Patient education 
•    Laboratory testing

GENERAL ATTRIBUTES
•    Outstanding moral character and commitment to neutrality, confidentiality, and professionalism
•    Ability to build trust and relationships with broad and diverse audiences 
•    Exceptional organization skills and attention to detail
•    Excellent written and verbal communication skills with emphasis on tact and diplomacy
•    Ability to identify and solve complex problems using good judgment and discernment 
•    Ability to work independently in a fast-paced growth environment, manage multiple priorities and translate business strategies into actionable plans 
•    Proven project management skills and track record of delivering results on time  
•    Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions
•    Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint
•    Willingness to travel to all health centers in service area and work flexible hours as needed.
 

QUALIFICATIONS  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE
High School diploma or GED Required
One year of work experience in a health care facility or clinic 
Two years of customer service experience preferred 
Certified Medical Assistant preferred
Experience with Windows based computer systems helpful.