USM Business Systems
Baltimore, MD
Help Desk Analyst Tier 1
Job details
- Location
- Baltimore, MD
- Work type
- Onsite
- Posted
- Feb 27, 2026
- Apply on
- jobs.smartrecruiters.com
About this role
USM Business Systems is seeking a Help Desk Analyst Tier 1 in Baltimore, MD. This full-time role involves providing initial technical support to users, troubleshooting common IT issues, and escalating problems as needed. You'll be the first point of contact for hardware, software, and network inquiries.