Prescient Edge
Doral, Florida
Help Desk Lead
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Apply to Help Desk Lead at Prescient EdgeJob details
- Location
- Doral, Florida
- Work type
- Onsite
- Clearance
- Top Secret/SCI
- Posted
- May 29, 2026
- Apply on
- prescientedge.hua.hrsmart.com
About this role
Lead a technical help desk with ITIL, ticketing systems (JIRA/ServiceNow), CAC/SAML, SSO/MFA, SLA management, and remote support.
What you'll do at Prescient Edge:
- Lead help desk operations
- Manage ticket workflows
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