Quiet Professionals
Tampa, Florida
Help Desk Lead
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Apply to Help Desk Lead at Quiet ProfessionalsJob details
- Location
- Tampa, Florida
- Work type
- Onsite
- Clearance
- Top Secret
- Posted
- May 31, 2026
- Apply on
- workforcenow.adp.com
About this role
Lead a help desk team; implement IT support workflows; ensure SLA; manage remote desktop, device provisioning, asset tracking; ITIL-based service mgmt; JIRA/ServiceNow; 5+ years IT service management; bachelor's degree or equivalent experience.
What you'll do at Quiet Professionals:
- Leading team
- Implementing workflows
- Ensuring SLA
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