Opendoor
Tempe, Arizona

Homes Project Manager - Central Renovations Team

RemotePosted 2 weeks ago

Job details

Location
Tempe, Arizona
Work type
Remote
Posted
2 weeks ago
Apply on
ats.rippling.com

About this role

About the Role

Opendoor now purchases and renovates homes across 95% of the lower 48 states. Delivering renovations at that scale requires a different model: a centralized team of high-performing project managers who execute remotely with precision, speed, and consistency — without a local presence in every market.

As a Central Homes Project Manager, you are the operator behind that system. You won't be on-site — you'll orchestrate renovation projects end-to-end through structured processes, technology, and contractor management. You'll own timelines, enforce quality, and drive outcomes across a distributed network of contractors through virtual coordination, AI-assisted quality review, and independent third-party inspections.

At this level, you lead multiple concurrent projects with a high degree of autonomy, consistently exceeding targets for speed, cost, and quality. You coach contractors into high-performance partners, proactively surface systemic friction, and treat every project as a contribution to a scalable, national renovation system — not just a single job.

Core Responsibilities

Pre-Construction & Scope Alignment

  • Lead virtual pre-construction meetings before every project; document scope, cost, and schedule commitments before work begins
  • Review third-party pre-inspection reports; flag scope gaps and establish clear change order protocols before work starts
  • Confirm contractor fit — job complexity, capability, and available bandwidth — before mobilization

Project Kick-Off

  • Conduct an initial project walkthrough virtually; direct the contractor through the home in real time to align on full scope
  • Identify scope gaps and new conditions discovered on-site; issue change orders before work starts
  • Lock in the productivity, cost, quality, and communication, including project updates, at project launch


Active Renovation Management

  • Monitor daily project updates with photo evidence through our field operations platform — no silent days accepted
  • Escalate missed service commitments to the contractor, and/or trade partner account management team immediately when a partner goes dark or falls behind
  • Use AI-assisted video review tools and video walkthroughs to validate progress and quality are frequent intervals through projects
  • Manage change orders with urgency — document everything, approve within committed timelines
  • Drive projects to targeted completion dates; remote timelines require more proactive management than those being managed on the ground

Quality Control & Close-Out

  • Conduct independent third-party quality inspections for jobs ≥$8K, those with complex scopes including, but not limited to structural or environmental work, or those conducted by trade partners with limited successful project performance history
  • Complete quality control and setup sign-offs; coordinate photography, signage vendors for listing readiness and ensure listing maintenance schedules are properly prepared
  • Issue final approval before the home goes live on market

Listed Home & Post-Sale Repair Management

  • Manage repair work orders on active listings and buyer-requested repairs remotely - to the same performance expectations as renovation projects — dispatch, evidence review, and quality control
  • Coordinate with customer success, home condition, and buyer support teams with the same urgency standards applied to active renovation

What Good Looks Like

  • Trade partners consistently hit project milestones without requiring constant follow-up
  • Project spend and quality of work are managed to ensure no surprises at project close
  • Quality issues are caught before listing, not after
  • Every deviation is documented and change-ordered — nothing absorbed silently
  • You treat friction as signal; you surface it upstream rather than absorb it

Experience & Qualifications

  • 3–5 years in construction or renovation project management, preferably in a high-volume, remote oversight environment
  • Deep understanding of home anatomy and construction methods; able to identify scope gaps from inspection reports and photos without in-person access
  • Demonstrated ability to manage contractors to tight timelines and cost targets with a high degree of autonomy
  • Strong written and verbal communication — this role is 90% remote coordination
  • Working knowledge of what motivates different contractors; track record of coaching vendors into consistent, high-quality performance
  • Comfort with ambiguity and fast-changing processes; startup mentality required
  • Systems fluency: Google Workspace, Slack, and project management platforms; ability to learn new tools quickly
  • Bachelor's degree preferred

What Makes This Role Different

Standard field-based role: on-site, hands-on — physical presence is the control mechanism

Central Homes Project Manager: virtual-first, systems-driven — influence without presence. You win through process discipline, documentation rigor, and contractor trust, not physical access.


About Opendoor

Opendoor
Tempe, Arizona