Host

Description

PURPOSE: Greets and accommodates needs of guests.

ESSENTIAL DUTIES:

• Greet and seat customers immediately (within 1 minute) in a systematic fashion.
• Answer phones in a timely manner.
• Run a wait list and communicate with guests professionally.
• Take "to go" orders and perform correct money transactions up to twenty times in the course of a scheduled shift.

OTHER DUTIES:

• Project a positive image at all times.
• Assist other FOH & HOH staff members, etc. as needed.
• Observe customers and respond to additional requests/complaints etc.
• Act as a resource for guests regarding the restaurant, promotions, specials, staff, menu, hours of operation etc.
• Performs other functions assigned by management (i.e. take out trash, stocking, checking restrooms, bus tubs, refill ice and wash glassware.)

Requirements

ESSENTIAL PHYSICAL REQUIREMENTS:

• 100% Walk and stand. Climb stairs.
• 50% Operate cash register and POS system and make changes.
• 25% Reach, bend, stoop, wipe, and lift up to 20 pounds.

ESSENTIAL TRAINING REQUIREMENTS:

• Successful completion of hourly position validations, including reading training materials and watching videos.

QUALIFICATIONS:

• Must be 16 years old to remove alcohol or as state regulations dictate.